Likun Qi
Laie,HI
Summary
A junior finance major with the ability to cope efficiently and quickly with a high-stress academic and work life. Willing to work hard as a motivated finance assistant while implementing general ledger entries and maintaining data confidentiality. Proficient in Excel and well-rounded in maintaining accounting documentation. Determined individual with attention to detail and well-trained in keeping meticulous financial records.
Overview
2
2
years of professional experience
Work History
Circulation Assistant
Brigham Young University Hawaii Campus
01.2023 - Current
- Improved library user satisfaction by providing efficient and courteous customer service at circulation desk.
- Increased accuracy of catalog records by systematically updating and maintaining database entries.
- Ensured accurate inventory management by conducting routine shelf-reading, shifts, and book maintenance tasks.
- Managed overdue notices and fines, balancing adherence to policies with compassionate customer service when appropriate.
- Assisted in development of library policies and procedures, incorporating feedback from colleagues to ensure best practices were employed consistently.
- Checked library materials in and out of library.
- Answered telephone and offered general information in response to inquiries.
- Processed customer fines and educated individual patrons on ways to minimize future charges.
Sales and Customer Service Representative
Daojia Ltd.
12.2021 - 06.2022
- Contacting approximately 1000-1500 potential customers per week;
- Providing right mix of products and giving quotes to potential customers in need;
- Finding and matching suitable goods (nanny, childcare nanny, confinement nanny, cleaners) for customers;
- Prepare contracts and close deals around $1400-4800 per month;
- Following up and providing after-sales service (e.g. changing babysitters, declaring insurance, etc.)
Education
Bachelor of Science - Finance
Brigham Young University - Hawaii
La'ie, HI11.2025
Skills
- Problem-solving abilities
- Continuous Improvement
- Interpersonal Communication
- Critical Thinking
- Data Entry
- Data Analysis
- Microsoft Excel
Languages
Chinese (Mandarin)
Native or Bilingual
Japanese
Professional Working
Spanish
Elementary
Timeline
Circulation Assistant
Brigham Young University Hawaii Campus
01.2023 - Current
Sales and Customer Service Representative
Daojia Ltd.
12.2021 - 06.2022
Bachelor of Science - Finance
Brigham Young University - Hawaii
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