Microsoft Office Suite: Word, Excel (pivot tables, formulas), PowerPoint, Outlook
PRASAD KOTESHWARA
IT Leader In Financial Service Industry
Raleigh,NC
Summary
Accomplished technology leader with over 20 years of experience driving engineering innovation, product development, and enterprise-level solutions. Proven expertise in program management, cybersecurity, SaaS, and agile delivery. Adept at leading cross-functional teams, building strategic partnerships, and delivering impactful products that align with business goals.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
25
25
years of professional experience
6
6
Certificates
1
1
Language
Work History
Technology Program Manager
Computershare
10.2023 - Current
- Manage multiple IT application development projects for Corporate Trust Investment Operations (TIO)
- Deliver projects on time, within budget, and with high-quality results
- Collaborate with cross-functional teams to ensure successful project execution
Technology Program Manager
Wells Fargo
06.2021 - 09.2023
- Company Overview: Commercial - Corporate Trust Services
- Managed complex IT projects for the divestiture of Wells Fargo's Corporate Trust business
- Coordinated with multiple stakeholders to ensure smooth project execution
- Utilized expertise in IT, InfoSec, and management to drive project success
- Commercial - Corporate Trust Services
Customer Success Product Manager
RSA Security
Morrisvile, NC
03.2017 - 12.2020
- Drove the evolution, client adoption, and market success of RSA Adaptive Authentication by synthesizing customer insights and translating feedback into actionable product enhancements.
- Acted as the key liaison between strategic customers and RSA’s product, engineering, and marketing teams, ensuring alignment of customer needs with product development cycles.
- Led and executed cross-functional projects to improve onboarding, user experience, and integration for Adaptive Authentication, increasing user adoption and customer satisfaction.
- Developed go-to-market and enablement strategies in partnership with sales and channel teams, effectively expanding product reach and impact.
- Analyzed customer usage data and product metrics to identify new features, optimize security capabilities, and recommend product improvements based on client and market trends.
- Facilitated voice-of-customer programs, developed customer advocacy content, and leveraged success stories to refine and promote the product roadmap.
- Managed product risk and compliance considerations, supporting RSA’s reputation and trust with regulatory-sensitive customers.
- Contributed to increased product revenue and positioned Adaptive Authentication as the preferred security solution for enterprise clients, including multiple Fortune 500 organizations.
Channel Account Manager
RSA Security
05.2013 - 03.2017
- Spearheaded communications with large channel partners, fostering strong relationships, and driving business growth through strategic partnerships
- Developed and executed channel sales strategies, aligning with business objectives, and expanding RSA's market presence
- Managed complex retention and acquisition account sets, ensuring customer satisfaction, and driving revenue growth
- Provided technical expertise and sales engineering support to channel partners, enabling them to effectively promote and sell RSA solutions
- Guided customer strategic initiatives, aligning with business objectives, and ensuring successful implementation
- Tracked and analyzed channel performance metrics, identifying areas for improvement, and optimizing sales strategies
- Developed and delivered training programs, enabling channel partners to effectively sell and implement RSA solutions
- Collaborated with cross-functional teams, including sales, marketing, and product development, to ensure alignment and effective channel execution
Delivery Group Manager, Security Portfolio
Mphasis Corporation
01.2009 - 04.2010
- Oversaw security practice consulting engagements for prominent clients, including Citi Bank, JP Morgan Chase, and RSA Security, driving business growth and delivering high-impact solutions
- Responded to bids and RFPs, securing new business opportunities and expanding Mphasis' security portfolio
- Hired, groomed, and mentored technical talent, building high-performing teams for consulting engagements, fostering skill development, and promoting career growth
- Successfully managed multiple consulting engagements, ensuring timely delivery, quality outcomes, and client satisfaction
- Fostered strong relationships with clients, understanding their security needs and delivering tailored solutions
- Streamlined delivery processes, enhancing team efficiency, and reducing costs
Software Delivery Manager
RSA Security
05.2007 - 12.2008
- Led a multi-shore Mphasis software development team in designing, building, and delivering a RESTful API for RSA SecurID token generator, enabling seamless integration of two-factor authentication into various applications
- Successfully implemented the RSA Soft Token API for Verisign, resulting in the Verisign Identity Protection (VIP) Authentication Service, later rebranded as Symantec VIP
- Enabled users to generate two-factor authentication codes directly from their devices, eliminating the need for physical hardware tokens
- Collaborated with cross-functional teams to ensure timely delivery, quality, and customer satisfaction
Software Delivery Manager
JP Morgan Chase
03.2006 - 05.2007
- Led a high-performing Mphasis technical team in delivering a comprehensive Know Your Customer (KYC) solution
- Effectively managed stakeholder expectations, ensuring alignment and satisfaction across multiple departments, including business, product, and engineering
- Coordinated planning and execution with cross-functional teams, fostering open communication and resolving conflicts to meet project deadlines
- Successfully delivered the KYC solution, meeting client requirements, and achieving high-quality standards
- Implemented process enhancements, streamlining delivery workflows, and increasing team efficiency
- Mentored and coached team members, promoting skill development, and career growth
- Tracked and analyzed key performance indicators (KPIs), making data-driven decisions to optimize delivery outcomes
Software Delivery Manager
Johnson & Johnson
10.2005 - 03.2006
- Led a multi-shore Mphasis technical team, delivering major enhancements to an IT Asset Management solution on a fixed-budget project
- Introduced iterative development practices, emphasizing continuous improvement and rapid delivery, to enhance team efficiency and product quality
- Coordinated efforts with cross-functional teams, including development and QA working onsite and offshore, to ensure seamless solution delivery
- Managed US and Europe stakeholder expectations, ensuring alignment with business objectives, and resolving issues promptly
- Identified and mitigated risks, ensuring compliance with regulatory requirements, and internal policies
- Facilitated change management, ensuring smooth transitions, and minimal disruption to business operations
Software Developer & Lead Developer
HP/Compaq
08.2000 - 09.2005
- Built a DataMart and reporting solution to tackle warranty fraud
- Led a small team of HP Channel Service Network program developers
Education
Master of Business Administration - Financial Services
UNC Pembroke
Bachelor of Engineering - Computer Science
Kuvempu University
Skills
Team leadership
Certification
Certified Information Systems Security Professional (CISSP)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To win in the marketplace, you must first win in the workplace.
Doug Conant
Affiliations
- (ISC)²
- (ISACA)
- UNC Pembroke Alumni Association
Software
Google Workspace: Docs, Sheets, Slides, Gmail, Drive, Analytics
Project Management Tools: Microsoft Project, Jira
Diagramming & Process Tools: Microsoft Visio, Drawio
Communication Platforms: Slack, Zoom, Microsoft Teams
Databases: MySQL, SQL Server
Programming Tools: Visual Studio Code, Git/GitHub, Postman
Languages
English
Full Professional
Kannada
Native or Bilingual
Hindi
Limited Working
Interests
Photography
Agentic AI and autonomous systems
Timeline
Technology Program Manager
Computershare
10.2023 - Current
Technology Program Manager
Wells Fargo
06.2021 - 09.2023
Customer Success Product Manager
RSA Security
03.2017 - 12.2020
Channel Account Manager
RSA Security
05.2013 - 03.2017
Delivery Group Manager, Security Portfolio
Mphasis Corporation
01.2009 - 04.2010
Software Delivery Manager
RSA Security
05.2007 - 12.2008
Software Delivery Manager
JP Morgan Chase
03.2006 - 05.2007
Software Delivery Manager
Johnson & Johnson
10.2005 - 03.2006
Software Developer & Lead Developer
HP/Compaq
08.2000 - 09.2005
Bachelor of Engineering - Computer Science
Kuvempu University
Master of Business Administration - Financial Services
UNC Pembroke