PRASANNTA PRIYA
Everett,WA
Summary
Dynamic professional with a proven track record at Washington State University, leading DEI initiatives and enhancing student engagement. Skilled in qualitative research and conflict resolution, successfully developed programs that improved support services and promoted inclusivity, achieving significant advancements in campus culture and community engagement.
Overview
9
9
years of professional experience
Work History
Hostess
Bazille, Nordstrom
Lynnwood, WA
09.2024 - Current
- Managed 50 reservations, accommodating VIP requests and waitlist to maximize guest satisfaction
- Led the expo station to maintain ticket accuracy and facilitate the timely flow of orders, while bridging communication between servers and chefs.
- Organized floor seating chart to enhance table turnover rate
- Collaborated with management on catering events to create a positive and welcoming environment for guests
Director of Diversity, Equity, and Inclusion
Washington State University
Everett, WA
09.2025 - 05.2026
- Led campus-wide DEI initiatives to enhance equity, inclusion, and student engagement
- Partnered with students, faculty, and administrators to advocate for and implement inclusive policies and programs
- Conducted qualitative research and data analysis to guide culturally responsive business practices and DEI initiatives across campus
- Integrate research findings into student programming, discussions, and policy recommendations
- Spearheaded a sanitation initiative under which WSU Everett students received free feminine hygiene products
- Developed innovative ideas to enhance student support services to support students through the existing food pantry system and provide personalized care kits
Student Researcher
Washington State University
Everett, WA
12.2025 - 05.2026
- Analyzed cultural, economic, and policy factors shaping business development strategies
- Conducted qualitative research on urban Native American business owners, identifying resource access, barriers, and sustainability challenges
- Synthesized research findings into actionable reports and recommendations promoting inclusive, community-centered business practices
Barista
Crimson Caf
Everett, WA
01.2026 - 05.2026
- Top performer in upselling featured promotions and maintaining a returning clientele
- Delivered personalized recommendations to enhance client experience in high-traffic establishment
- Designed special weekly offers to drive sales during slower projected hours
- Developed media content to effectively promote café offerings
Sales Associate
Bath & Body Works
Lynnwood, WA
02.2022 - 02.2023
- Guided customers in product selection with tailored recommendations to enhance shopping experience
- Handled cash transactions, processed payments, and addressed customer inquiries to ensure smooth sales operations
- Supported seasonal promotions and achieved strong customer satisfaction scores
- Organized and restocked display floors to maintain merchandising standards
Shift Manager
Pizza Hut
Lynnwood, WA
06.2017 - 01.2021
- Enhanced an existing inventory process that reduced recurring overstocking by 30% and cut weekly losses
- Audited cash registers and completed start of and end of shift reconciliations, securing an error-free deposit record of 100%
- Coordinated with all departments to ensure smooth order flow and uphold workplace standards
- Facilitated team cohesion by addressing conflicts, promoting positive work environment through effective communication, and fostering a welcoming atmosphere for all workers
Education
Bachelor of Business Administration - Management
Washington State University
Everett, WA05-2026
Associate of Business Administration - Humanities and Spanish
Everett Community College
Everett, WA01-2024
Skills
- Hospitality coordination
- Reservation management
- Customer engagement
- Guest relations
- Team management
- Interpersonal communication
- Conflict resolution
- Qualitative research
- Office software proficiency
SKILLS & LANGUAGES
Languages: Fluent in English, Hindi, Punjabi, and Urdu
Timeline
Barista
Crimson Caf
01.2026 - 05.2026
Student Researcher
Washington State University
12.2025 - 05.2026
Director of Diversity, Equity, and Inclusion
Washington State University
09.2025 - 05.2026
Hostess
Bazille, Nordstrom
09.2024 - Current
Sales Associate
Bath & Body Works
02.2022 - 02.2023
Shift Manager
Pizza Hut
06.2017 - 01.2021
Bachelor of Business Administration - Management
Washington State University
Associate of Business Administration - Humanities and Spanish
Everett Community College