Highly Skilled Salesforce Administrator and Developer with around 4 years of hands-on experience in designing, developing, and customizing Salesforce solutions in driving business growth through CRM. Here are my key qualifications: Proficient in Apex, Visualforce, Lightning Web Components (LWC), and various Salesforce data management tools, with a proven track record of delivering end-to-end CRM implementations that drive business efficiency. Experienced in designing and developing Apex Triggers, Apex Classes, and Workflows to automate business processes, maintain data integrity, and support complex application logic. Delivered scalable Salesforce solutions that increased operational efficiency by up to 20% and reduced turnaround time for customer queries by 30%. Skilled in Salesforce automation tools such as Flow Builder, Process Builder, Workflow Rules, and Approval Processes, with expertise in case management setups, including web-to-case and email-to-case. Hands-on experience in handling large-scale data operations using tools like Data Loader and Workbench, managing data migrations, updates, and backups securely across key Salesforce objects. Adept in building custom Lightning components and applications using Lightning App Builder and Salesforce Schema Builder, delivering user-friendly and scalable business solutions. Well-versed in integrating Salesforce with external systems via REST APIs and supporting tools like CPQ and Quote-to-Cash, enhancing cross-platform interoperability and streamlining sales operations. Strong understanding of source control and collaboration practices, including version management using Git and GitHub, along with experience in Java programming to support custom Salesforce development.