Pratik Shrestha
Hurst,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors. Detail-oriented professional committed to improving organizational outcomes by monitoring performance initiatives. Focused on planning, implementing, and optimizing procedures. Specializing in operations and dedicated to maximizing quality. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
7
7
years of professional experience
Work History
Manager
SNS
07.2022 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Data Entry
XPO Logistics
07.2021 - 09.2021
- Monitored merchandise received and shipped from facility in computer system.
- Created and maintained data entry logs to track data entry activities.
- Prepared documentation to track and report on damaged or missing items.
- Tracked inventory levels, handling aspects of shipping and receiving, and kept accurate records.
Quality Inspector
FedEx
09.2020 - 12.2020
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Improved software quality by executing thorough test cases and identifying critical defects.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
QC
Samsung
02.2020 - 08.2020
- Inspected and repaired products to meet project expectations.
- Conducted tests on product samples and recorded results.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Insurance Agent
Premier Financial Alliance
07.2020 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions. Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Sales Associate
Dunkin' Donuts
08.2018 - 04.2020
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Barista
Starbucks
03.2017 - 08.2018
- Operated cash register, collected payments, and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Supported highest standards of conduct and service to support company reputation.
Education
Bachelor of Science - Computer And Information Sciences
Tarrant County College District
Fort Worth, TXAssociate of Science - Computer And Information Sciences
North Lake College
Irving, TXHigh School Diploma -
Ranchview High School
Irving, TX2019
Skills
- Organization and Prioritization
- Interpersonal Skills
- Inventory Management
- Microsoft Word/Microsoft Excel
- Data Quality
- Computer Skills
- Application testing
- Data Entry
- Troubleshoot
- Product Inspection
- Customer Service
- Teamwork and Cooperation
- Problem-Solving
- Time Management
- Customer Service
- Professionalism and Ethics
- Quotes and sales
- Multitasking Abilities
- Patience and Empathy
- Quality assurance expertise
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Manager
SNS
07.2022 - 01.2024
Data Entry
XPO Logistics
07.2021 - 09.2021
Quality Inspector
FedEx
09.2020 - 12.2020
Insurance Agent
Premier Financial Alliance
07.2020 - Current
QC
Samsung
02.2020 - 08.2020
Sales Associate
Dunkin' Donuts
08.2018 - 04.2020
Barista
Starbucks
03.2017 - 08.2018
Bachelor of Science - Computer And Information Sciences
Tarrant County College District
Associate of Science - Computer And Information Sciences
North Lake College
High School Diploma -
Ranchview High School
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