PRATIMA BHUSAL
Doha
Summary
Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, latte art, and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.
Overview
3
3
years of professional experience
Work History
Barista
Over the Counter Restaurant
Doha
09.2023 - Current
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Received and accurately processed customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Described menu items to customers and suggested products based on stated preferences.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Barista
Voiture cafe
Doha
09.2022 - 09.2023
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Education
High School Diploma -
Vishwo Niketan College
Kathmandu, Nepal02-2019
Skills
- Coffee preparation
- Espresso machine operation
- Point of sale management
- Inventory monitoring
- Food safety compliance
- Customer service
Languages
Nepali
First Language
English
Intermediate (B1)
B1
CERTIFICATE
- Barista Training Certificate (Galaxy Barista Training Center, Kathmandu, Nepal
Timeline
Barista
Over the Counter Restaurant
09.2023 - Current
Barista
Voiture cafe
09.2022 - 09.2023
High School Diploma -
Vishwo Niketan College
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