Pratyusha Chadalavada
Ellicott City,MD
Summary
Accomplished QA Lead/Scrum Master with 9+ years of experience in leading globally distributed QA teams for large and complex IT systems. Renowned for strategic planning and strong problem-solving abilities. Expertise in fostering project quality and operational efficiency. Leadership skills complemented by expertise in implementing agile methodologies (Scrum/TDD/Kanban) and a proven track record in retail, eCommerce and education domains.
Overview
10
10
years of professional experience
1
1
Certification
Work History
QA Lead / Scrum Master
Tata Consultancy Services (Consultant)
03.2022 - 05.2024
- Worked as an QA Lead/Scrum Master for TCS QA teams of Sunbelt Rentals across USA, Canada and India.
- Organized and facilitated overall QA Release and Sprint planning - including daily stand-ups, reviews/demos, capacity planning and retrospectives.
- Focused primarily on training the teams to write good user cases, test cases, prioritize the work based on business value.
- Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players.
- Brought in Agile best practices such as continuous integration, code/design reviews, transparency, accountability, Jira tracking, product visioning, self-management, empowerment and role training.
- As a Scrum Master for 3 teams (15+ members), identified QA process changes required to accelerate testing and remove major impediments.
- Protected teams from over-commitment, managed Sprint backlog, prioritized resolution of defects/bugs.
- Responsible to remove impediments, to unblock the QA team and ensure the team remains on task at hand.
- Mentored QA teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and practicing transparency.
- Facilitated meetings to iron out blockers, conducted working sessions with Product owners and other stakeholders to ensure healthy sprint progress.
- Communicated team status/progress via Release/Sprint Burndown charts, Story Acceptance rate and defects to ensure Stake holder engagement
- Built the team’s agile knowledge, empowered the team to make process improvements captured in sprint retrospective meetings.
- JIRA tool is used for Agile Scrum and to track the team activities, project status and impediments
- Worked with product owner during the Sprint review sessions, ensured User Stories were met with the Definition of Done.
QA Lead/ Scrum Master
Johnson & Johnson (Consultant)
08.2017 - 03.2022
- Involved in the Agile Project Planning phase and engaged with the client and Business Analysts to understand the Business requirements.
- Responsible for the creation of Test Plan, Test scenarios, test cases for Manual / Automated functional testing.
- Performed the Functional manual test execution / automated regression test case execution and updating of the Test Results in JIRA.
- Proactively organized Agile sprint planning, daily standup meetings, Agile retrospective meetings and QA status reporting.
- Key person in providing the delivery of the builds for E2E Testing and UAT sign off.
- Creation of the Functional and Regression test cases, perform cross LOB testing, Integration testing, cross-browser and Mobile Application testing
QA Analyst
Data Recognition Corporation
12.2013 - 07.2017
- Mitigated risk in 5 software releases by consistently detecting 4 critical defects during the testing phase.
- Enhanced product performance by conducting comprehensive regression testing on 4 new updates.
- Performed functional, system and regression testing of client-server & web-based OAS applications.
- Analyzed SSDs/BDDS, developed QA test plans, executed test cases, and developed test data.
- Performed data transformation testing of JSON, flat files received from State and perform data ingestion (technology stack) to CTB OAS database.
- Supported 6 UAT testing of student reports and dashboards for each State release.
- Performed data validation & verification of student demographic data merging with the assessment scores using T-SQL.
- Conducted defect testing in 6 UAT regions, system testing of hotfixes and provided QA for 200 + CTB Helpdesk requests.
Education
Bachelor of Technology - Electrical And Electronic Engineering
Jawaharlal Nehru Technological University
Hyderabad, India06.2002
Skills
- 9 years of QA and 4 years of Scrum Master experience
- Keen planner, strategist and implementer with demonstrated success in end-to-end project management in QA and ensuring effective utilization of various resources to meet project specifications
- Strong problem solving & technical skills coupled with confident decision making for enabling effective IT solutions leading to high customer satisfaction and low operational costs
- Providing leadership, direction, strategy and vision in the areas of Quality and product development to facilitate and enable growth and business agility
- Significant experience working with distributed virtual agile teams in USA , Canada and India for securing & executing fast-paced QA projects
- Handling end to end management of multiple QA projects based on customer journey mapping and digital marketing
- Managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery
- Holding scrum stand ups to monitor progress of the test planning and execution as per schedule and ensuring timely completion and delivery of the project to the client
- Facilitating sprint planning, daily scrums, retrospectives, stakeholder meetings
- Educated and reinforced scrum methodology and agile framework to team members and key stakeholders
- Tracking and managing product backlog, burn-down metrics, velocity, and task break-down
- Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management
- Proactive in sensing a risk, and work on a mitigation plan, Track and communicate updates on the sprint/release progress to the project stakeholders, and raise a flag in SoS (Scrum-of-Scrums) as warranted
- Motivated, thorough, dependable and well-organized team player with good interpersonal skills
- Conducting business requirement analysis for implementing Functional , System and Regression testing of applications
Certification
- SAFe Agilist 4 (# 83678341-4357) Feb 2019 – Feb 2024
- TOSCA Certified (AS1 and AS2) - 2024
- ISTQB Certified Software Tester (16-CTFL-01175-USA) - June 2016
- AWS Certified Cloud Practitioner (# ZJ4FPDZ2C1VQQZ97) Jan 2019- Jan 2022
- Microsoft Certified Professional (SQL) – 2009
Accomplishments
- Organized and facilitated overall QA Release and Sprint planning - including daily stand-ups, reviews/demos, and retrospectives.
- Brought in Agile best practices like transparency, accountability, Jira tracking, product visioning, self-management, empowerment and role training resulting in velocity improvement > 80% .
- Mentored QA teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and transparency
- Performed Requirement analysis, prepared QA Test plans, monitored & controlled project as per plan.
- Contributed in resource management, status reporting, onsite-offshore liaison, customer expectation management.
- Recognized as "Star Performer" of the quarter for implementing core principles of Agile within team
Timeline
QA Lead / Scrum Master
Tata Consultancy Services (Consultant)
03.2022 - 05.2024
QA Lead/ Scrum Master
Johnson & Johnson (Consultant)
08.2017 - 03.2022
QA Analyst
Data Recognition Corporation
12.2013 - 07.2017
Bachelor of Technology - Electrical And Electronic Engineering
Jawaharlal Nehru Technological University
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