Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Sheena David

Sheena David

Scrum Master
Buford,GA

Summary

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.

Overview

10
10
years of professional experience
4
4
Certification

Work History

Scrum Master

Comcast
Atlanta, GA
04.2022 - Current
  • Organized and facilitated overall Release and Sprint planning - including daily stand-ups, reviews/demos, and retrospectives.
  • Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players.
  • Brought in Agile best practices such as continuous integration, code/design reviews, transparency, accountability, Jira tracking, product visioning, self-management, empowerment and role training.
  • As a Scrum Master for 2 separate teams (16 people), identified process changes required to accelerate development and remove major impediments. Facilitated Scrum of Scrum calls following Agile process.
  • Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.
  • Responsible to remove impediments, as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unblock the team and make sure the team remains on task at hand.
  • Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and transparency.
  • Facilitated meetings to iron out blockers, conducted JAD sessions with the Product owner and other stakeholders on regular basis and helped the team to make better use of these time and estimate more effectively, thus ensuring a healthy sprint progress.
  • Kept the teams focused on the sprints priorities, business values, and protecting team from over-committing
  • Communicated team status/progress via Release/Sprint Burndown charts, Story Acceptance rate and defects and make sure the stakeholders are aware of what is going on.
  • Built the team’s agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings.
  • RALLY tool is used for Agile Scrum and Agile Kanban to track the team activities.
  • Frequent follow up and friendly reminders to the team on updating RALLY tasks on daily basis for more accurate reporting.
  • Worked with product owner during the Sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.


Scrum Master

Caterpillar
Atlanta, GA
08.2020 - 04.2022
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Worked to provide continuous improvement for product development lifecycle.
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Evangelized Agile as strategic asset of culture and business value.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.

QA Test Analyst

William Sonoma
Atlanta, GA
08.2018 - 08.2020
  • Created Test Plans based on requirements and involved in Test Planning.
  • Conducted UAT to ensure that the developed systems satisfied needs, as specified in the Functional Requirements.
  • Prepared Test Scenarios, Test Cases and Test data.
  • Executed Test Cases in Quality Center, reported defects in Rally and managed these defects throughout their lifecycles.
  • Performed both positive and negative testing to ensure all updates are performing correctly.
  • Logged and managed defects in JIRA and carried out regression testing every time changes are made to fix defects.
  • Provided consolidated testing status to senior management
  • Created weekly defect reports and provided input for status and progress reports.

TDM Test Analyst

Fannie Mae
Reston, VA
11.2014 - 08.2018
  • Created Test Plans and Test cases for validating the Test mockup data being produced and delivered.
  • Executed Test cases during each sprint.
  • Attended defect triage meetings & worked to resolve defects.
  • Leveraged SQL, XML and XSD in Testing activities
  • Created XML files for multiple work streams: MISMO, ECF, Source to System (S2S) testing, Manual Intervention Testing (MIT) and EDI development testing.

QA Manual Tester

New York Financial
Atlanta, GA
03.2013 - 11.2014
  • Worked in Agile environment.
  • Created and executed Test cases based on requirements.
  • Wrote and executed SQL queries to validate test data.
  • Followed Agile/Scrum Methodologies for all project activities

Director

Sundance Academy
Atlanta, GA
01.2011 - 02.2013
  • As a Day Care Director, I took great pride in overseeing the operation of the Day Care facility.
  • Ensured children had a safe, happy, and educational environment.
  • Established center policies and communicated to the staff and families.
  • Maintained all records & met licensing requirements including Budget and Payroll.
  • Developed monthly age- appropriate curriculum and lesson plans for the center
  • Hired, supervised, trained, and mentored staff to ensure high quality care and education in all classrooms including actions plans and classroom monitoring of lesson plans.

Education

Associate of Arts - Accounting And Business Management

Northwest Community College
Springdale, AR

Bachelor of Arts - Commerce And Accounting

University of Chennai - India
Tamilnadu, India

Skills

  • 7 years of QA Analyst and Test Lead and 3 years of Scrum Master experience
  • Keen planner, strategist and implementer with demonstrated success in end-to-end project management and ensuring effective management of various resources to meet project specifications
  • Strong problem solving with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs
  • Presently working in Accenture Managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery
  • Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely completion and delivery of the project to the client
  • Facilitating sprint planning, daily scrums, retrospectives, stakeholder meetings
  • Educated and reinforced scrum methodology and agile framework to team members and key stakeholders
  • Tracking and managing product backlog, burn-down metrics, velocity, and task break-down
  • Facilitated the transition of the applications from waterfall to Agile as a Coach
  • Proactive in sensing a risk, and work on a mitigation plan, Track and communicate updates on the sprint/release progress to the project stakeholders, and raise a flag in SoS (Scrum-of-Scrums) as warranted
  • Motivated, thorough, dependable and well-organized team player with good interpersonal skills
  • Possess good communication skill and a fast learner with an appetite to grasp and adapt to changing technologies

Certification

+ Certified Scrum Master (CSM) + Leading SAFe Agile certified + ICAgile Certified + HCM (CORE HR) Certified

Accomplishments

  • Organized and facilitated overall Release and Sprint planning - including daily stand-ups, reviews/demos, and retrospectives.
  • Brought in Agile best practices such as continuous integration, code/design reviews, transparency, accountability, Jira tracking, self-management, and role training resulting in realized velocity improvement of more than 100% .
  • Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and transparency
  • Bagged Shared Service Awards for continuous defect free delivery and excellent team work.
  • Contributed in resource management, status reporting, onsite-offshore liaison.


Timeline

Scrum Master

Comcast
04.2022 - Current

Scrum Master

Caterpillar
08.2020 - 04.2022

QA Test Analyst

William Sonoma
08.2018 - 08.2020

TDM Test Analyst

Fannie Mae
11.2014 - 08.2018

QA Manual Tester

New York Financial
03.2013 - 11.2014

Director

Sundance Academy
01.2011 - 02.2013

Associate of Arts - Accounting And Business Management

Northwest Community College

Bachelor of Arts - Commerce And Accounting

University of Chennai - India

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Sheena DavidScrum Master