Ritesh Mochi
Tampa,FL
Summary
Accomplished Scrum Master and Project Manager with over 16 years of experience, notably at J.P. Morgan Chase & Co., where I led Agile transformations and end-to-end project management Stratus & Pega technologies. Expert in fostering team self-management and empowerment, significantly enhancing project delivery and stakeholder satisfaction. Skilled in strategic planning and risk mitigation, with a proven track record of driving growth and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scrum Master
Atos (JPMorgan Chase)
10.2022 - Current
- Worked as an Agile transformation coach/consultant where Scrum, Kanban techniques were applied along with some SAFe principles.
- Organized and facilitated overall Release and Sprint planning - including daily stand-ups, reviews/demos, and retrospectives.
- Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players.
- Brought in Agile best practices such as continuous integration, code/design reviews, transparency, accountability, Jira tracking, product visioning, self-management, empowerment and role training.
- As a Scrum Master for two separate teams (13 people), identified process changes required to accelerate development and remove major impediments. Facilitated Scrum of Scrum calls following Agile process.
- Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.
- Responsible to remove impediments, as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unblock the team and make sure the team remains on task at hand.
- Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and transparency.
- Facilitated meetings to iron out blockers, conducted JAD sessions with the Product owner and other stakeholders on regular bJessica and helped the team to make better use of these time and estimate more effectively, thus ensuring a healthy sprint progress.
- Kept the teams focused on the sprints priorities, business values, and protecting team from over-committing
- Communicated team status/progress via Release/Sprint Burndown charts, Story Acceptance rate and defects and make sure the stakeholders are aware of what is going on.
- Built the team’s agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings.
- JIRA tool is used for Agile Scrum and Agile Kanban to track the team activities.
- Frequent follow up and friendly reminders to the team on updating JIRA tasks on daily bJessica for more accurate reporting.
- Worked with product owner during the Sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.
- Performed an active coaching role for organization wide Agile implementation and embracement.
Scrum Master
Atos (FedEx)
06.2020 - 09.2022
- Led a cross-functional team of engineers, QAs and UX designers to develop features and fix product defects in PEGA tool BPM suite (PRPC 7.x, CPM 6.3).
- Delivered detailed feature roadmaps that included action items and project targets.
- Developed accurate development estimates and drafted project resource plans.
- Worked closely with QA to develop use cases, review test cases and track feature bugs. Led triage on product bugs and feature requests.
- Facilitated and participated in design and requirements session with Benz
- Assisted in troubleshooting the production issues for the product consulting and delivery team.
- Responsible for creation and submission of weekly status report and monthly steering committee report
- Responsible for managing schedule and cost and maintaining the utilization, ensuring profit levers to achieve the targets
- Assessed the risks, issues and worked with respective stakeholders to mitigate the same.
Delivery Leader
Atos (Moody's)
11.2016 - 06.2020
- Played Delivery Manager role for 2 projects with peak size of 20+
- Gathered and analyzed market information and used findings to define product strategy.
- Leveraged in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs.
- Drove business KPIs through rapid iteration of customer-facing product features.
- Led the design and development of Pega upgrades and the deployment of new services and products.
- Recognized performance and addressed the team member’s aspirations and planned out rotations and created a good opportunity for the second level leads/managers to bring them up to next role level.
- Identified and worked with multiple groups for new business opportunities and providing proactive proposal.
- Provided support to proposals, Quality Assurance Process, Cross Project Reviews, Performance and Appraisal Management
Education
Bachelor of Engineering - Computer Engineering
Birla Vishwakarma Mahavidyalaya
V.V. Nagar, Gujarat06.2004
Skills
- 4 years of Scrum Master experience 3 years of Project Management Lead experience
- End to End project management experience for varying technologies – Stratus, VCNET & Pega
- Keen planner, strategist and implementer with demonstrated success in end-to-end project management and ensuring effective management of various resources to meet project specifications
- Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs
- Presently working in Atos Syntel Responsible in activities like software delivery, Requirement analysis, Software Review, production support, Program Management tasks
- Providing leadership, direction, strategy and vision in the areas of technology and product development to facilitate and enable growth and business agility
- Significant experience working with local as well as overseas customers, project managers and technical teams for securing & executing concurrent projects
- Handling end to end management of multiple projects from conceptualization and visualization to technology mapping and final execution of projects
- Managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery
- Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely completion and delivery of the project to the client
- Facilitating sprint planning, daily scrums, retrospectives, stakeholder meetings
- Educated and reinforced scrum methodology and agile framework to team members and key stakeholders
- Tracking and managing product backlog, burn-down metrics, velocity, and task break-down
- Facilitated the transition of the applications from waterfall to Agile as a Coach
- Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management
- Proactive in sensing a risk, and work on a mitigation plan, Track and communicate updates on the sprint/release progress to the project stakeholders, and raise a flag in SoS(Scrum-of-Scrums) as warranted
- Domain expertise includes Cards, Payment Services& Banking & Financial Services
- Motivated, thorough, dependable and well-organized team player with good interpersonal skills
- Possess good communication skill and a fast learner with an appetite to grasp and adapt to changing technologies
- Insightful knowledge of business process analysis and design, re-engineering, process rationalization, cost control, capacity planning, performance measurement and quality as per CMMi and ISO2000 processes
- Providing insights and taking part in Business Development activities like responding to proposals, cost-benefit analysis etc
- Conducting system study and coordinating with team members for requirements mapping, system design & integration, implementation, etc
Certification
+ Certified SCRUM Product Owner + Agile Coach + Project Management Professional
Accomplishments
- Organized and facilitated overall Release and Sprint planning -including daily stand-ups, reviews/demos, and retrospectives.
- Brought in Agile best practices such as continuous integration,code/design reviews, transparency, accountability, Jira tracking, productvisioning, technical debt reduction, self-management, empowerment and roletraining resulting in realized velocity improvement of more than 100%.
- Mentored teams,leading them to be self-directed with strong accountability, decision making,conflict resolution, and transparency
- BaggedShared Service Awards for continuousdefect free delivery and excellent team work.
- Performed Requirement analysis & estimation, prepared project managementplan, monitored & controlled project as per plan.
- Contributed in resource management,status reporting, onsite-offshore liaison, customer expectation management andmanaging cost & schedule etc
- Receivedseveral client accolades for successful project management.
- Recognizedand rewarded with “Star of the Year” Award couple of times.
- Performed an active coaching role for a program wide Agileimplementation
Skills
+ Methodologies - Agile-Scrum, Agile-Kanban, Waterfall, Pega-BPM+ Tools - JIRA, Confluence,, SharePoint, MS Project, MS Office, MS Visio, C
+ Technical - Sybase, Stratus, MQ, VOS+ Others (Training Attended) - PRPC, VB5.0, Oracle, XML, VBA
Timeline
Scrum Master
Atos (JPMorgan Chase)
10.2022 - Current
Scrum Master
Atos (FedEx)
06.2020 - 09.2022
Delivery Leader
Atos (Moody's)
11.2016 - 06.2020
Bachelor of Engineering - Computer Engineering
Birla Vishwakarma Mahavidyalaya
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