Detail-oriented professional with strong communication and teamwork skills, experienced in analyzing eligibility data and collaborating across teams. Committed to driving process improvements and maintaining confidentiality in data management.
Overview
2
2
years of professional experience
Work History
SR Eligibility Analyst
Atos IT
Chennai
03.2024 - 12.2024
Analyzed eligibility data to determine compliance with regulations and guidelines.
Reviewed and processed applications for various programs, ensuring accuracy and timeliness.
Collaborated with cross-functional teams to resolve eligibility inquiries and issues effectively.
Maintained comprehensive documentation of case files in accordance with organizational standards.
Assisted in training new analysts on policies, procedures, and system navigation.
Developed process improvement recommendations to enhance operational efficiency within the eligibility team.
Utilized data management systems to track application statuses and generate reports for stakeholders.
Business Development Associate
Smarted
Bangalore
06.2023 - 02.2024
Conducted market research to identify potential clients and emerging industry trends.
Developed and maintained relationships with key stakeholders to drive business growth.
Collaborated with cross-functional teams to enhance product offerings based on client feedback.
Assisted in creating proposals and presentations tailored to client needs and expectations.
Supported the execution of marketing campaigns aimed at increasing brand awareness and engagement.
Analyzed competitor strategies to refine business development initiatives and improve positioning.
Facilitated communication between departments to streamline project workflows and enhance efficiency.
Monitored sales pipeline progress, providing insights for strategic decision-making and forecasting.
Contributed to annual sales targets by consistently meeting or exceeding individual performance goals across various territories.
Used SalesForce to handle current portfolio and prospective leads.
Engaged with customers to build business relationships.
Supported team members by sharing best practices, collaborating on strategies for challenging accounts, fostering a positive work environment.
Implemented sales strategies targeting specific industries or regions, leading to increased market share in key areas.
Enhanced sales techniques and marketing plans to strengthen business development efforts.
AR Associate
ISource IT Enabled Services
Chennai
12.2022 - 06.2023
Processed accounts receivable transactions efficiently and accurately.
Assisted in reconciling customer accounts to ensure accuracy.
Managed invoice generation and distribution to clients promptly.
Supported collection efforts by following up on outstanding invoices.
Collaborated with team members to improve workflow processes.
Utilized accounting software to maintain financial records effectively.
Contributed to month-end closing activities by preparing necessary documentation.
Provided exceptional customer service by promptly addressing inquiries regarding account balances and payment terms.
Maintained detailed records of daily transactions, promoting transparency throughout the AR department.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Education
Master of Science - Health Care Management
St Francis College
Brooklyn, NY
08-2026
Bachelor of Science - Biotechnology
Prathyusha Engineering College
Tiruvallur, Tamilnadu
05-2022
Skills
Verbal communication
Policy interpretation
Research
Confidentiality
Effective communication skills
Microsoft office
Data entry
Record keeping
Knowledgeable in software citrix workspace, amazon workspace , EHR