Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Praveen Jonnavithula
Raleigh,NC
Work Preference
Summary
Dynamic Site Reliability Engineer with a proven track record at UBS, achieving $1.5 million in cost savings while ensuring 99.9% platform availability. Expert in incident management and automation, fostering collaboration across teams to enhance operational resilience and stability. Proficient in ServiceNow and committed to driving continuous improvement in production governance.
Overview
21
21
years of professional experience
Work History
Site Reliability Engineer / Associate Director
UBS
Raleigh, USA
10.2024 - Current
- Owned availability, stability, resilience, and controlled change of enterprise data management services platforms supporting regulatory and business workloads.
- Provide 24x7 production support, lead major incident response, and conduct blameless postmortems using ServiceNow (ITSM).
- Govern risk-based change execution, CAB approvals, platform upgrades, and hybrid cloud lifecycle management.
- Reduced repeat incidents by approximately 75 percent through automation, proactive monitoring, and preventive controls.
- Delivered approximately $1.5 million in cost savings while sustaining 99.9 percent platform availability.
- Partnered with engineering, infrastructure, risk, compliance, and audit to ensure audit-ready operations.
- Data Management Services
Assistant Vice President – Platform Operations / SRE
Credit Suisse
Raleigh, USA
06.2008 - 09.2024
- Led Level 2 production support for Private Banking Americas, setting accountability for availability and risk-managed change across Azure and enterprise platforms.
- Built and led high-performing SRE and operations teams, driving hiring, coaching, and performance management.
- Directed major incident management, root cause analysis, and ITIL-based change and problem management.
- Delivered enterprise production support across global environments for Distributed Tools and Common Components (DTACC) team.
- Designed and operated ETL pipelines using SQL, PL/SQL, and Unix scripting to support enterprise data warehouse and regulatory platforms.
- Performed Informatica PowerCenter upgrades and lifecycle management across multiple major versions.
IT Analyst
Tata Consultancy Services
Bangalore, India
10.2006 - 02.2008
- Led Oracle database migrations and modernization initiatives, enhancing system performance and compatibility across multiple versions.
- Delivered PL/SQL development and optimized database performance, resulting in improved query efficiency.
- Supported enterprise trade processing platforms, ensuring reliable operation through AutoSys batch scheduling and Unix shell scripting.
IT Analyst
Honeywell Technology Solutions
Bangalore, India
11.2004 - 10.2006
- Designed logical and physical data models to support SQL/PLSQL-based enterprise applications.
- Built Oracle Forms and Reports while automating batch processing with shell scripting and SQL to enhance operational workflows.
- Executed data loading processes using SQL Loader to ensure data accuracy and integrity.
Education
Master of Computer Applications -
University of Madras
Bachelor of Science -
Kakatiya University
Skills
- Microsoft Azure
- ServiceNow, Splunk, Grafana, AppDynamics
- Shell scripting, Git, Jenkins, Control-M, Autosys
- Oracle, SQL Server, DB2
- Informatica PowerCenter, Tableau, Azure Data Studio
- Unix/Linux, Citrix
- SharePoint, Confluence
- Incident, Problem, and Change Management (ITIL)
- Disaster recovery
- Log analysis
- Configuration management
- Data governance
- Team leadership
- Production Governance and Controls
- RCSA Execution and Control Testing
- Audit and Issue Management
- Operational Risk and Remediation
- Platform Stability and Resilience
- Product Lifecycle Management
- Stakeholder and Vendor Management
Timeline
Site Reliability Engineer / Associate Director
UBS
10.2024 - Current
Assistant Vice President – Platform Operations / SRE
Credit Suisse
06.2008 - 09.2024
IT Analyst
Tata Consultancy Services
10.2006 - 02.2008
IT Analyst
Honeywell Technology Solutions
11.2004 - 10.2006
Master of Computer Applications -
University of Madras
Bachelor of Science -
Kakatiya University