Praveen Kumar
Jamalpur,Bihar
Summary
Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Assistant Store Manager (Executive)
Flipkart Minutes
Munger, Bihar
07 2026 - Current
- ASM (Assistant Store Manager) – Flipkart Minutes | Short Job Profile
1. Manage day-to-day store operations and ensure smooth functioning.
2. Lead and supervise the store team to achieve daily targets.
3. Monitor inventory, stock accuracy, and stock availability.
4. Ensure timely GRN, putaway, picking, packing, and order dispatch.
5. Control key metrics like INF, Auto TTL, Bin Accuracy, and Wrong Placement.
6. Maintain hygiene, safety, and quality standards in the store.
7. Coordinate with vendors, riders, and support teams for smooth operations.
8. Prepare daily reports and ensure compliance with company SOPs.
9. Resolve operational issues and drive continuous process improvement.
10. Deliver an excellent customer experience through efficient store management.
Assistant Store Manager
Metro Retail Pvt Ltd
Kishanganj, Bihar, India
02 2026 - 06 2026
- Improved store appearance for enhanced shopper experience through regular cleaning and organising of displays.
- Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
- Provided assistance during peak trading hours, kept checkouts moving quickly whilst maintaining excellent customer service levels.
- Implemented promotional activities, increased product visibility and awareness amongst customers.
- Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
- Ensured timely stocking of products on shelves to maintain a well-stocked shop floor.
- Streamlined inventory management for optimal stock level maintenance by implementing an efficient tracking system.
- Managed cash registers, handled financial transactions accurately.
- Facilitated smooth operation with effective scheduling and task delegation.
Store Manager
Reliance Retail Ltd
Bhagalpur, Bihar, India
05 2022 - 12 2024
- Managed overall store operations and team performance.
- Improved efficiency and reduced operational losses.
- Maintained optimal inventory levels and reduced stock issues.
- Conducted staff training and performance evaluations.
- Ensured excellent customer service and satisfaction.
- Handled billing, cash management, and reporting.
- Facilitated smooth checkouts by maintaining efficient till operations.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Developed a team-oriented environment by implementing effective leadership strategies.
Store Manager
JioMart (Reliance Retail E-commerce)
04.2024 - 12.2024
- Managed online order processing and fulfillment.
- Coordinated with warehouse and delivery teams.
- Handled customer queries and resolved order issues.
- Maintained product listings and stock accuracy.
- Ensured timely dispatch and order tracking.
- Maintained quality control in packaging and delivery.
- Delivered services to customer locations within target timeframes.
Department Manager
Reliance Retail Ltd
Bhagalpur, Bihar, India
04 2022 - 06 2022
- Trained across multiple departments.
- Assisted in stock management and daily operations.
- Developed skills in team coordination and sales.
Hotel Management Trainee
J W MARRIOTT
Mussoorie
- Completed industrial training in multiple departments.
- Developed strong hospitality and customer service skills.
Education
Matriculation -
Jawahar Navodaya Vidyalaya Munger
Munger, Bihar01.2017
Intermediate -
Milia Convent school
PurniaGraduation - Bsc. In Hospitality And Hotel Administration Hotel Management
IHM Hajipur
01.2022
Skills
- Retail & Store Operations
- E-commerce Operations
- Inventory Management
- Team Leadership & Staff Handling
- Customer Service Excellence
- Visual Merchandising
- Sales & Target Achievement
- Store management
- Loss prevention
- Team-orientated
Additional Information
Willing to relocate and work in flexible shifts., Strong ability to handle pressure and meet targets., Quick learner with a positive attitude., Basic knowledge of retail software and billing system.
Languages
Hindi
English
Personal Information
- Date of Birth: 12/16/02
- Nationality: Indian
- Marital Status: Single
Timeline
Store Manager
JioMart (Reliance Retail E-commerce)
04.2024 - 12.2024
Assistant Store Manager (Executive)
Flipkart Minutes
07 2026 - Current
Assistant Store Manager
Metro Retail Pvt Ltd
02 2026 - 06 2026
Store Manager
Reliance Retail Ltd
05 2022 - 12 2024
Department Manager
Reliance Retail Ltd
04 2022 - 06 2022
Hotel Management Trainee
J W MARRIOTT
Matriculation -
Jawahar Navodaya Vidyalaya Munger
Intermediate -
Milia Convent school
Graduation - Bsc. In Hospitality And Hotel Administration Hotel Management
IHM Hajipur