Customer-focused professional with a strong background in technology and a proven track record in delivering exceptional service. Skilled in software development, system administration, and technical support, with a commitment to improving customer satisfaction. Known for effective communication and teamwork abilities, driving positive outcomes in fast-paced environments. Dedicated to continuous learning and adapting to industry trends to enhance organizational success.
· Certified in Generative AI -Test Automation Implementation with Katalon.
· Certified in Automation Anywhere Certified Master RPA Professional
· Certified in Automation Anywhere Robotic Process Automation Professional
· Certified Scrum Master from Scrum Alliance.