Praveen Reddy Kottakapu
Hyderabad,IA
Summary
Versatile Senior Manager specializing in Retail Banking Operations and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Manager
Karur Vysya Bank Ltd
10.2024 - 04.2025
- Implemented and developed operational standards, policies and procedures.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
Senior Branch Operations Manager
Kisetsu Saison Finance India Pvt Ltd
01.2024 - 10.2024
- Streamlined communication between departments, improving collaboration efforts within the company as well as problem resolution times.
- Performed monthly compliance checks
- Enhanced customer experience by providing exceptional service and addressing concerns promptly.
- Collaborated with senior management to create strategic plans for future branch growth and expansion.
- Complied with established internal controls and policies.
Senior Branch Operations Manager
Aditya Birla Capital Ltd
03.2022 - 11.2023
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained compliance with industry regulations, minimizing risk exposure for the company through diligent oversight of operations.
- Trained employees on proper procedures and strategies to improve productivity.
Senior Manager
Kotak Mahindra Bank Ltd
08.2013 - 11.2021
- Provided strong leadership to enhance team productivity and morale.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
- Evaluated hiring, firing, and promotions requests.
- Drove adoption of new technology solutions, modernizing operations and improving operational efficiency
Education
MBA - Marketing
Osmania University
Hyderabad04-2011
Skills
- Strategic planning
- Operations management
- Documentation and reporting
- Cross-functional collaboration
- Corporate communications
- Organizational skills
- Performance tracking and evaluation
- Customer relationship management
- Negotiation and conflict resolution
Certification
Post Graduate Diploma in Banking and Relationship Management(PGDBRM)
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Senior Manager
Karur Vysya Bank Ltd
10.2024 - 04.2025
Senior Branch Operations Manager
Kisetsu Saison Finance India Pvt Ltd
01.2024 - 10.2024
Senior Branch Operations Manager
Aditya Birla Capital Ltd
03.2022 - 11.2023
Senior Manager
Kotak Mahindra Bank Ltd
08.2013 - 11.2021
MBA - Marketing
Osmania University
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