Summary
Overview
Work History
Education
Skills
Timeline
Generic

Preciosa Lee

Colton,CA

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Experienced non-medical Care Provider offering 3 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Devoted direct support caregiver, providing exemplary service to individuals in residential care environments with upmost respect and consideration. Supportive care professional, monitoring client behaviors and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

5
5
years of professional experience

Work History

Direct Support Professional Caregiver

Coastline ARF
Oceanside, CA
03.2019 - 11.2020
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

Deli Associate

Walmart
New Hartford, NY
01.2017 - 03.2019
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Apple Technical Support Representative

Apple
Virginia Beach, VA
01.2017 - 01.2018
  • Uploaded new software, rolled out updates and applied patches to servers upon release to thwart and threats from penetrating networks.
  • Retained existing clients and developed new accounts by extending high quality and efficient support service.
  • Increased sales by educating prospects on benefits of products and services in comparison to competitors.
  • Upsold products and services to increase company revenue % beyond targets.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Conducted research, gathered information from multiple sources and presented results.

Education

High School Diploma -

Thomas R Proctor High School
Utica, NY
06.2017

Skills

  • Decision Making
  • Caring Companionship
  • Personal Hygiene Assistance
  • Diet and Nutrition
  • CPR Certification
  • Supportive Personality
  • Critical Thinking
  • Time Management
  • Clear Communication
  • First Aid Certification
  • Care Planning
  • Bedside Care
  • Laptop and Tablet Operation
  • Remote Video Conferencing
  • Word Processing
  • Independent Thinking
  • Ability to Lift Clients
  • Social Perceptiveness
  • Active Listening
  • Verbal and Written Communication
  • Friendly and Patient
  • Computer Diagnostics
  • Resolving Problems and Incidents
  • Multitasking and Prioritization
  • Documentation Development
  • Highly Professional
  • Help Desk Support
  • Customer Communication and Empathy
  • Device Installation
  • Remote Technical Support

Timeline

Direct Support Professional Caregiver

Coastline ARF
03.2019 - 11.2020

Deli Associate

Walmart
01.2017 - 03.2019

Apple Technical Support Representative

Apple
01.2017 - 01.2018

High School Diploma -

Thomas R Proctor High School
Preciosa Lee