Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Corrections Corporal
Tifton Sheriff Department
Tifton, GA
11.2021 - Current
Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
Counseled inmates and responded to legitimate questions, concerns and requests.
Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
Conducted daily briefings to pass on pertinent info to oncoming shifts.
Promoted safety, order and functionality of detention facility.
Correctional Officer
Lasalle Correctional Center
Ocilla, GA
08.2019 - 11.2021
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Maintained clear and open communications with facility areas to support safe operations.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Shift Supervisor, Rx
CVS HEALTH CORPORATION
Fitzgerald, GA
07.2016 - 08.2019
Completed opening and closing duties to facilitate business operations.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Educated customers about offerings, promotions and pricing to boost sales.
Checked prescriptions for proper contents and labeling.
Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
Lead Teller
Wells Fargo
Fitzgerald, GA
04.2007 - 06.2016
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Balanced bank's vault of daily cash for withdrawals and deposits.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Welcomed customers and offered pleasant service during entire transaction.
Resolved problems or discrepancies concerning customers' accounts.
Leveraged customer service and sales abilities to consistently meet performance goals.