Precious Butts
Cordova,TN
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
PERSONAL BANKER/TELLER
FSNB BANK
04.2020 - 10.2021
- CASH CHECKS AND PAY OUT MONEY AFTER VERIFYING
- BALANCE CURRENCY, COIN, AND CHECKS
- CALCULATE DAILY TRANSACTIONS
- ENTER CUSTOMERS TRANSACTIONS INTO COMPUTERS TO RECORD TRANSACTIONS
- OPEN AND CLOSING ACCOUNTS
- RESOLVE PROBLEMS OR DISCREPANCIES CONCERNING CUSTOMERS ACCOUNTS.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Wrote and distributed customer correspondence.
CASHIER TEAM LEAD
SURPREME HOT WINGS
08.2017 - 04.2020
- APPLIED PROPER TARE PROCEDURES WHEN RINGING UP SCALABLE ITEMS TO MAINTAIN ACCURATE PRICING
- SCANNED, PRICED AND BAGGED CUSTOMER GROCERIES QUICKLY TO KEEP LINES MOVING
- COMPLIED WITH CASH HANDLING PROCEDURES TO MEET REGIONAL CASHIER VARIANCE POLICY
- CLEANED AND STOCKED FRONT END AREAS, INCLUDING REGISTER CHANGING TAPES AND RIBBONS.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Education
HIGH SCHOOL DIPLOMA -
CORDOVA HIGH SCHOOL
01.2011
Skills
- PRECIOUS BUTTS
- Fraud Prevention
- Banking Policies and Procedures
- Customer Service
- Financial Advisement
- Banking
- Relationship Building
- Financial Services
- Client Relationship Management
- Technical Training
- Interpersonal Skills
- Customer Satisfaction
- Cash Handling
- Teller Support
- Positive Attitude
- Sales Expertise
- Problem Solving
- Organizational Skills
- Computer Literacy
- Type Program Proficiency
- Proficiency With Program Name
Preciouspryor@yahoo.com
Languages
Spanish
Limited Working
Timeline
PERSONAL BANKER/TELLER
FSNB BANK
04.2020 - 10.2021
CASHIER TEAM LEAD
SURPREME HOT WINGS
08.2017 - 04.2020
HIGH SCHOOL DIPLOMA -
CORDOVA HIGH SCHOOL