Hi, I’m
Precious Gates
Sierra Vista,AZ
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
5
years of professional experience
Work History
CHILD PARENT CENTERS
Co - Teacher
02.2022 - Current
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
BOYS & GIRLS CLUB
YOUTH DEVELOPMENT SPECIALSIT
05.2022 - 10.2022
Job overview
- We help kids discover their talents, we ensure they complete their academic assignments, and we maximize their potential.
- Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
- Delivered youth transitional assistance in areas of education, life skills and career development.
- Developed strong relationships with youth, fostering a supportive environment that encouraged personal growth and goal achievement.
- Organized events and workshops focused on skill-building, leadership development, and healthy living practices for participants.
- Facilitated conflict resolution among peers through effective communication strategies that fostered mutual understanding and respect.
DISCOVER STUDENT LOANS
CALL CENTER REPRESENTATIVE
05.2019 - 08.2021
Job overview
- I would handle incoming & outgoing loan calls, I provided appropriate solutions, and we would follow up to resolve issues for great customer experience.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Nike Factory Outlet
Seasonal Athlete
10.2019 - 12.2019
Job overview
- Adapted quickly to changes in schedules or environments, demonstrating mental agility and composure under pressure.
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
- Contributed to the success of the team by consistently meeting or exceeding personal goals and expectations.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
COCHISE COLLEGE
CHILD DEVELOPMENT ASSOCIATE
04.2024
University Overview
I'm currently taking Early childhood education classes to improve my knowledge and understanding about children and their behaviors.
JACKSON STATE UNIVERSITY
CRIMINAL JUSTICE (BACHELOR'S DEGREE)
12.2021
University Overview
- Member of Sigma Gamma Rho Sorority Inc.
- I graduated college with a 3.2 GPA.
- Honor Roll Spring 2021
Skills
- Skilled in Microsoft, Excel, and Word
- Ability to Collaborate
- Attention to Detail
- Behavior Management
- Critical Thinking
- Time Management
- Appointment Scheduling
- Listening Skills
- File Organization
- Confidentiality handling
Timeline
YOUTH DEVELOPMENT SPECIALSIT
BOYS & GIRLS CLUB
05.2022 - 10.2022
Co - Teacher
CHILD PARENT CENTERS
02.2022 - Current
Seasonal Athlete
Nike Factory Outlet
10.2019 - 12.2019
CALL CENTER REPRESENTATIVE
DISCOVER STUDENT LOANS
05.2019 - 08.2021
COCHISE COLLEGE
CHILD DEVELOPMENT ASSOCIATE
JACKSON STATE UNIVERSITY
CRIMINAL JUSTICE (BACHELOR'S DEGREE)
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