Representing the Sharebite brand and ensuring smooth lunchtime operations at the offices of major NYC companies
Overseeing the on-site operations of Sharebite’s Group Order for lunch service to our premier clients
Tasked with coordinating and communicating with the restaurant operations team to be sure restaurants are running on track to prepare and deliver large quantities of orders to the client’s office
Customer Service/Concierge
Museum For Black Girls
Washington, D.C.
03.2023 - 07.2023
Answer phone and email inquiries from potential guests in a timely and respectful manner
Greet guests and visitors warmly and make them feel welcome and attended
Offer restaurant and activity recommendations and assist guests in arranging transportation and excursions
Ensure that guest spaces and lobby are clean and tidy at all times and maintain inventory of supplies
Act as a liaison between guests and any department necessary
Trainer
Sharebite
Arlington, Virginia
11.2022 - 01.2023
Develop and implement training for the staff
Create an training program presentation
Provide necessary training, coaching, and mentoring to employees.
Front Desk Receptionist
Lincoln University
Baltimore Pike, Pennsylvania
01.2020 - 04.2020
Responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages
Answering all calls and directing as needed, scheduling meetings, and coordinating office activities
Assisting with FYE students to log in with their student id and tutoring schedules.
Front Office Assistant
Viva School
Washington, DC
07.2014 - 08.2017
Reporting to management and performing administrative duties
Answering telephone calls, as well as screening and forwarding calls
Scheduling and confirming appointments, meetings, and events
Welcoming and assisting visitors/ highschool, middle and elementary students in a friendly and professional manner.
Education
B.S - Business Administration Management
Lincoln University Baltimore
Pike, Pennsylvania
01.2017 - 5 2021
Skills
LANGUAGES : Spanish Beginner
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Accomplishments
2021-2021 Apollo Theatre Care Team/ social media
2021-2021 The Excellence Program Endeavor Student
2021-2022 Color Comm Fellow
2021-2021 The Boyd Initiative Student
2021-2021 JBL Campus Sound Session Student
2021-2021 Jackson Wild virtual mentorship program Mentee
2020-2020 Black Women In Animate Boot Camp
2020-2020 Culture Creator C2 Summit Student
2020-2020 Jay Harrison ESPN professional development at the Lincoln University Camera Crew