Precious Jones
3098 Euclid Lane ,IL
Summary
Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
12
12
years of professional experience
Work History
DSP
Aspire of Illinois
11.2023 - 06.2025
- Supported client development through personalized care plans and progress tracking.
- Collaborated with interdisciplinary teams to ensure holistic service delivery for clients.
- Trained and mentored new staff on best practices in support services.
- Implemented process improvements to enhance client engagement and satisfaction.
Care Giver
CareStat Health Care Services
04.2014 - Current
- Changing linens and making beds
- Prepare and plan meals (including clean-up)
- Help with walking and light exercise
- Light housekeeping duties (such as vacuuming and dusting)
- Assist with grooming and bathing
- Remind when to take medications
- Escort to appointments (doctor, physical therapy, hair salon, etc.)
- Organize mail and maintain a schedule/calendar
- Record daily care notes
Customer Service Representative
Call Center (Adecco)
06.2018 - 06.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Concierge
Belmont Village Senior Living
09.2016 - 03.2018
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Cashier
Walmart
03.2014 - 06.2016
- Responsible for money transactions; cash, check, or credit card form patron’s purchases
- Scanning items, preform balance checks and inquiries
- Money counts in transaction drawers; drawer balances.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Data Collector
Google Maps
06.2013 - 08.2013
- Travel throughout Chicago; collecting photos of businesses to update Google Maps
- Communicating with businesses about photography purposes
- Assisted Google Maps system with updates on business locations
Education
Villarreal And Associates Detective Agency Inc
Chicago, IL2012
High School Diploma -
Richard T Crane High School
Chicago, IL06.2010
Skills
- Critical Thinking
- Active Listening
- Customer Satisfaction
- Customer Relationships
- Sales Promotion
Timeline
DSP
Aspire of Illinois
11.2023 - 06.2025
Customer Service Representative
Call Center (Adecco)
06.2018 - 06.2020
Concierge
Belmont Village Senior Living
09.2016 - 03.2018
Care Giver
CareStat Health Care Services
04.2014 - Current
Cashier
Walmart
03.2014 - 06.2016
Data Collector
Google Maps
06.2013 - 08.2013
Villarreal And Associates Detective Agency Inc
High School Diploma -
Richard T Crane High School
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