Shawna Mann
El Paso,Illinois
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
DSP
Life Long Access
01.2024 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and client-focused care to cultivate well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Enhanced patient health by accurately administering prescribed medications according to schedule.
Certified Nursing Assistant
El Paso Health Care
04.2022 - Current
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health records of 50 residents per day .
- Delivered high-quality care to psych patients in long-term care facility.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Transportation Coordinator
El Paso Health Care
03.2023 - 09.2023
- Provided timely transportation of diverse clients to healthcare facilities.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared and processed over 10 patient referrals and transfer requests.
- Determined staffing needs, developing schedules to staff all shifts.
- Verified insurance coverage and obtained pre-authorization.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment for over 100 residents.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Developed and implemented efficient scheduling systems to maintain organized medical appointment schedules.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Transportation Driver
El Paso Health Care
11.2022 - 09.2023
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Certified Nursing Assistant
Sue Lynn Nursing Agency
05.2021 - 04.2022
- Cared for residents in assisted living facility and delivered high-quality support to meet needs of 25 residents per day.
Education
Some College (No Degree) - Certified Nursing Assistant
Heartland Community College
Normal, ILGED -
Heartland Community College
Normal, IL11.2008
Skills
- Recordkeeping Accuracy
- Schedule Management
- Verbal and Written Communication
- Critical Thinking
- Calendar Coordination
- Electronic Medical Records Systems
- Documentation Skills
- Information Protection
- Telephone Etiquette
- Patient Scheduling
- Time management
- Multitasking Abilities
- Reliability
- Critical thinking
- CPR certification
- Patient confidentiality
Certification
- CNA - Certified Nursing Assistant
- CPR
- CPI trained
- DSP
- Medication administration
Timeline
DSP
Life Long Access
01.2024 - Current
Transportation Coordinator
El Paso Health Care
03.2023 - 09.2023
Transportation Driver
El Paso Health Care
11.2022 - 09.2023
Certified Nursing Assistant
El Paso Health Care
04.2022 - Current
Certified Nursing Assistant
Sue Lynn Nursing Agency
05.2021 - 04.2022
Some College (No Degree) - Certified Nursing Assistant
Heartland Community College
GED -
Heartland Community College
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