Precious Mills
Gainesville,GA
Summary
Highly motivated and committed medical assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Northeast Georgia Medical Center
06.2023 - Current
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in office.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Centrifuged blood samples as outlined in clinical protocols.
Certified Medical Assistant
Northside Cancer Institute
09.2022 - 06.2023
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Authorize drug refills and provide prescription information to pharmacies.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Schedule appointments for patients.
Certified Medical Assistant
Longstreet Pediatrics
12.2019 - 09.2022
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Administered vaccinations via intramuscular injection and completed proper documentation.
Customer Service Representative
Teletech (Allstate Temp Job)
09.2017 - 04.2018
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Educated customers how to use company systems, complete forms and obtain desired services.
- Contributed to company achieving and holding industry-leading customer service ratings.
- Resolved customer complaints and addressed emergency requests and needs.
- Researched issues through identification of similar past problems and recommended most appropriate solution.
- Documented and detailed calls and complaints using call center's CRM database.
- Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.
- Initiated termination of customer contract upon request.
- Educated customers on current promotions, upgrades or new offerings available under current plan.
Scale Operator
Fieldale Farms Corporation
01.2013 - 03.2015
- Weigh product to ensure the proper amount is applied.
- Label each product with the correct order number as well as the quantity needed for the order.
- Ensure each order is filled on a daily as well as on time.
- Print hourly reports.
- Provided excellent service to guests and employees.
Certified Nursing Assistant
Village Nursing Care
01.2011 - 12.2013
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Promoted good oral and personal hygiene by aiding patients with
Education
Bachelor Of Science In Nursing - Nursing
University of North Georgia
Dahlonega, GACertified Clinical Medical - undefined
North Georgia Nursing Academy
Flowery Branch, GA10.2019
Medical Billing And Coding - undefined
DeVry University
Downers Grove, ILHigh School Diploma - undefined
East Hall High School
Gainesville, GA05.2009
Skills
- Ability to multitask Expert
- Activities of daily living Expert
- Administration Experienced
- Answered call Experienced
Certification
- Certified Medical Assistant
- BLS
LANGUAGES
English
Timeline
Certified Medical Assistant
Northeast Georgia Medical Center
06.2023 - Current
Certified Medical Assistant
Northside Cancer Institute
09.2022 - 06.2023
Certified Medical Assistant
Longstreet Pediatrics
12.2019 - 09.2022
Customer Service Representative
Teletech (Allstate Temp Job)
09.2017 - 04.2018
Scale Operator
Fieldale Farms Corporation
01.2013 - 03.2015
Certified Nursing Assistant
Village Nursing Care
01.2011 - 12.2013
Certified Clinical Medical - undefined
North Georgia Nursing Academy
Medical Billing And Coding - undefined
DeVry University
High School Diploma - undefined
East Hall High School
Bachelor Of Science In Nursing - Nursing
University of North Georgia
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