Precious Njong-Ajong
Silver Spring,MD
Summary
Enthusiastic and driven college student with a passion for helping others. I excel in customer service and computer skills, ensuring high satisfaction and efficiency. Proven adaptability and keen attention to detail have led to significant improvements in operational flow and guest experiences, showcasing my ability to thrive in dynamic environments.
Overview
3
3
years of professional experience
Work History
Event Operation Associate
Elite Tournaments
06.2021 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Facilitated and managed soccer games to ensure smooth and timely operations.
Server
Riderwood Village
10.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Intern
Holy Cross Hospital - Holy Cross Hospital
06.2022 - 07.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Provided company and comfort for patients who desired it.
Education
Bachelor of Science - Biochemistry
University of Maryland - College Park
College Park, MD05.2027
High School Diploma -
Paint Branch High School
Burtonsville, MD06.2023
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Courteous and Professional
- Adaptable and Flexible
Timeline
Server
Riderwood Village
10.2022 - 08.2023
Intern
Holy Cross Hospital - Holy Cross Hospital
06.2022 - 07.2022
Event Operation Associate
Elite Tournaments
06.2021 - Current
Bachelor of Science - Biochemistry
University of Maryland - College Park
High School Diploma -
Paint Branch High School
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