Motivated professional with a strong background in customer service and healthcare. Skilled in resolving inquiries and training new team members. Committed to creating positive environments and enhancing customer loyalty through exceptional service.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Customer Service Associate Cashier
Target
Durham, NC
03.2024 - 07.2026
Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
Processed customer transactions efficiently, ensuring accurate cash handling and quick service.
Assisted in training new team members on operational procedures and customer service best practices.
Maintained cleanliness and organization of checkout areas, promoting a positive shopping environment.
Certified Nursing Assistant
1st Choice Home Health
Greensboro, NC
02.2019 - 03.2024
Monitored vital signs and reported changes to healthcare team, enhancing patient outcomes.
Assisted nursing staff with patient assessments, contributing to individualized care plans.
Educated patients and families on care procedures, improving understanding and compliance.
Provided compassionate care to clients, ensuring comfort and safety during daily activities.