Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Precious Richards

Kinsey,AL

Summary

Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.

Overview

10
10
years of professional experience

Work History

Banker

Wells Fargo
06.2022 - Current
  • Communicate effectively with internal communications to resolve issues or concerns with customers or others within the branch
  • Maintain knowledge of current bank practices to provide quality services to customers
  • Perform as point of contact with customers and assist with goals to help their financial needs.

Service Manager

Wells Fargo
07.2021 - 06.2022
  • Observe and provide feedback to team members to further develop strong customer service skills
  • Ensure appropriate staffing levels to meet customers' needs
  • Take ownership of the issue and follow up to ensure the issue is resolved.

Lead Teller

Wells Fargo
02.2018 - 07.2021
  • Leading a team of tellers to ensure that customer service standards are met and exceeded
  • Listen carefully to customers, displaying empathy for the customers' situation
  • Display a high level of integrity, trustworthiness, and professionalism at all times.

Full-time Teller

Wells Fargo
12.2014 - 02.2018
  • Follow all safety rules and regulations
  • Provide customers with safe, courteous, and professional service
  • Processing customer transactions, such as deposits, withdrawals, and transfers.

Part-time Teller

Wells Fargo
08.2013 - 12.2014
  • Directed team members on how to follow company's guidelines
  • Supported team with inventory readiness daily
  • Redesigned company's merchandise display to increase sales.

Education

Bachelors -

Central Christian College of Kansas
McPherson, KS
05.2015

Diploma -

Abbeville High School
Abbeville, AL
05.2006

Skills

  • Well organized and detail oriented
  • Ability to lead and assist others
  • Excellent customer service and communication skills
  • Maintains customer's confidentiality regarding accounts

References

Available upon request

Timeline

Banker

Wells Fargo
06.2022 - Current

Service Manager

Wells Fargo
07.2021 - 06.2022

Lead Teller

Wells Fargo
02.2018 - 07.2021

Full-time Teller

Wells Fargo
12.2014 - 02.2018

Part-time Teller

Wells Fargo
08.2013 - 12.2014

Bachelors -

Central Christian College of Kansas

Diploma -

Abbeville High School

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