Precious Robinson
Selma,AL
Summary
Dynamic Transportation Coordinator with the US Army Reserve, skilled in logistics functions and route planning. Proven track record in enhancing operational efficiency and ensuring compliance with military standards. Adept at relationship building and customer service, contributing to successful mission execution and team collaboration. Reliable and punctual, committed to excellence in all endeavors.
Overview
7
7
years of professional experience
Work History
Transportation Coordinator
US Army Reserve
02.2025 - Current
- Coordinated transportation logistics for personnel and equipment, ensuring timely delivery and compliance with military standards.
- Assisted in planning and executing transportation operations, adapting to evolving mission requirements effectively.
- Managed scheduling of vehicle maintenance and inspections, prioritizing safety and operational readiness.
- Supported development of transportation plans, contributing to efficient resource allocation during training exercises.
Team Member
SMP Automotive
06.2024 - 09.2025
- Operated machinery to assemble automotive components efficiently.
- Conducted quality checks to ensure adherence to safety standards.
- Collaborated with team members to streamline production processes.
- Maintained accurate inventory records for timely supply management.
- Assisted in training new employees on operational procedures.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Substitute Teacher
Spur Staffing
10.2021 - 06.2024
- Developed and implemented engaging lesson plans to facilitate student learning across various subjects.
- Adapted instructional materials to meet diverse student needs and learning styles.
- Maintained classroom management to create a positive and productive learning environment.
- Collaborated with faculty to assess student progress and provide individualized support.
Retention Customer Service Representative
ASK Telemarketing
01.2022 - 07.2022
- Led customer retention initiatives to strengthen client relationships and reduce churn rates.
- Developed tailored communication strategies to address customer concerns and enhance satisfaction.
- Trained new representatives on best practices for resolving complex customer inquiries effectively.
- Implemented feedback loops to gather customer insights, driving continuous service improvements.
Customer Service Cashier
McDonald's
06.2018 - 10.2019
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Trained new cashiers on store policies, procedures, and customer service best practices.
- Maintained a clean and organized checkout area to promote a positive shopping experience.
Education
High School Diploma -
Carver Senior High School
Montgomery, AL05-2021
Skills
- Route planning
- Logistics functions
- Call center experience
- Upselling strategies
- Relationship building and management
- Classroom management
- Customer service
- Teamwork and collaboration
- Customer satisfaction
- Reliability and punctuality
Timeline
Transportation Coordinator
US Army Reserve
02.2025 - Current
Team Member
SMP Automotive
06.2024 - 09.2025
Retention Customer Service Representative
ASK Telemarketing
01.2022 - 07.2022
Substitute Teacher
Spur Staffing
10.2021 - 06.2024
Customer Service Cashier
McDonald's
06.2018 - 10.2019
High School Diploma -
Carver Senior High School