Precious Stephens
Miami Gardens,FL
Summary
Assistant Manager with in-depth experience consistently rising through ranks. Knowledgeable in grocery ordering, personnel management, customer and personal service and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Dade County Public Schools
Miami Carol City Senior High
09.2018 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assist in ensured compliance with health department regulations by maintaining a clean and safe kitchen.
- Performed daily administrative tasks, such as assisting in grocery ordering, and processing invoices.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
- Assist the manager with inventory
General Worker
Dade County Public Schools
Miami Carol City Senior High
12.2014 - 09.2018
- Completed tasks efficiently for timely project completion within set deadlines.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cook food according to the menu and special dietary or nutritional restrictions, or numbers of portions to be served.
Crew Trainer
McDonald's
Miramar, FL
09.2012 - 05.2015
- Enhanced crew performance by implementing effective training.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Recognized for outstanding customer service skills, consistently receiving positive feedback from customers and management alike.
Dietary Aide
Grand Court Lakes Independent Living
Miami, FL
06.2010 - 06.2011
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Cashier Team Leader
CVS Pharmacy
Miami, FL
03.2008 - 06.2010
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined checkout procedures for improved speed and accuracy in handling cash, check, and credit payments.
- Increased sales with upselling techniques, highlighting store promotions and loyalty programs.
- Stock shelves, mark prices on shelves and items.
- Scan out damage, opened, and use items.
- Resolved customer complaints promptly, ensuring repeat business and overall satisfaction levels remained high.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
Crew Trainer
McDonald's
Miami Gardens, FL
08.2002 - 08.2003
- Maintain sanitation, health, and safety standards in work area.
- Verify that prepared food meets requirements for quality and quantity.
- Clean, restock work stations and display case.
- Operate large volume cooking equipment such as grill, deep fryer, and the griddle.
Education
Certificate of Culinary Arts - Commercial Food And Culinary Arts
Miami Lakes Educational Center And Technical College
Hialeah, FL05.2005
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL06.2002
Skills
- Stock Person
- Cashier
- Cook
- Task Delegation
- Attention to detail
- Customer Service
- Quality control
- Clerical
Timeline
Assistant Manager
Dade County Public Schools
09.2018 - Current
General Worker
Dade County Public Schools
12.2014 - 09.2018
Crew Trainer
McDonald's
09.2012 - 05.2015
Dietary Aide
Grand Court Lakes Independent Living
06.2010 - 06.2011
Cashier Team Leader
CVS Pharmacy
03.2008 - 06.2010
Crew Trainer
McDonald's
08.2002 - 08.2003
Certificate of Culinary Arts - Commercial Food And Culinary Arts
Miami Lakes Educational Center And Technical College
High School Diploma -
Miami Carol City Senior High School