Precious Vela
Edinburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Election Clerk
Hidalgo County
08.2019 - 03.2022
- Collected necessary information from voters to determine correct voting location and ballot.
- Distributed ballots to voters and answered questions concerning voting procedures.
- Conducted voter outreach by mailing and tracking voter registration cards throughout hidalgo county.
Customer Service Representative
Teleperformance USA
01.2018 - 07.2019
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Read system maps and caller information, and documented details in system.
- Enhanced productivity by guaranteeing timely response with no service delivery issues.
Foster Care Case Manager
BCFS Health And Human Services
McAllen, TX
01.2021 - 05.2021
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Completed regular visitations to check on children, families and home environments.
- Assisted families in developing problem-solving and coping skills by providing counseling and referring to appropriate community agencies.
Education
Bachelor of Science - Addiction Studies
The University of Texas Rio Grande Valley
05.2021
Skills
- File and database management
- Administrative support
- Telephone etiquette
- Relationship building
- Strategic planning
- Data Entry
- Fluent Bilingualism
Timeline
Foster Care Case Manager
BCFS Health And Human Services
01.2021 - 05.2021
Election Clerk
Hidalgo County
08.2019 - 03.2022
Customer Service Representative
Teleperformance USA
01.2018 - 07.2019
Bachelor of Science - Addiction Studies
The University of Texas Rio Grande Valley
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