Precious A. Parker
Euless,TX
Summary
To pursue a full-time career with an established company. To become a part of a company that will provide mutual professional and leadership growth in my career.
Overview
11
11
years of professional experience
Work History
Claims Adjuster
State Farm Insurance
Richardson, TX
01.2024 - 08.2024
- Provide high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Negotiate favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Conduct thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Substantiated legitimate claims and denied unjustified claims.
Administration Assistant
Fort Worth Housing Solutions
Fort Worth, TX
06.2023 - 01.2024
- Execute record filing system to improve document organization and management.
- Update spreadsheets and databases to track, analyze, and report on performance and sales.
- Assist development and implementation of new administrative procedures.
- Managed department budgets and generated financial reports for management review.
- Coordinate and schedule meetings and conference calls to optimize scheduling of senior staff.
- Negotiate contracts with vendors and suppliers for office supplies, equipment and services.
Everyday Banker
WELLS FARGO
11.2021 - 03.2023
- Resolve issues with banking services and accounts
- Educating on investment opportunities
- Advise clients on financial resolutions
Navigator
UNITED HEALTH CARE
06.2020 - 04.2021
- Provide accurate information to patients and doctors
- Rectify patient for enrollment eligibility
- Executed accurate medical entries
Business&Mortgage processor
BANK OF AMERICA
10.2018 - 09.2019
- Manage financial business accounts (Lost Sales, In-stock % Fill rates etc.)
- Refinance/Create Mortgage loan through Digital risk inform clients on great opportunities of banking benefits when collaborating all banking through Bank of America
- Diagnose success of promotional activities
Senior Financial Loan Advisor/Processor
BRIDGECREST
05.2017 - 10.2018
- Specialized in intermediaries between lending institutions and borrowers
- Processed challenging loan applications for first tome borrowers with problematic credit histories
- Reviewed loan agreements and set up payment arrangements for delinquent accounts.
Sales Support Representative
AT&T WIRELESS
01.2015 - 09.2016
- Offered superior customer service by providing expert product knowledge
- Performed quality leadership skills by leading sales strategies
- Exceeded standard performing goals
Customer Solutions Advocate
C SPIRE WIRELESS
05.2013 - 01.2015
- Supplied customers with expert solutions to their needs
- Mastered difficult tasks by using efficient time management skills
- Demonstrated effective verbal communication
Education
RDA - Dental Assistant
Pure Dental Assistant Academy
Irving, TX04.2023
Bachelor Of Science -
University of Southern Mississippi
Hattiesburg, MS05.2022
Southwest Community College
05.2014
Skills
- Results driven multitasker
- Administering Payroll
- Profound verbal and interpersonal communicator
- Providing solutions to clients need
- Exceeds expectations in customer service satisfaction
- Staff Training
- Retention Strategies
- Customer Outreach
- Business Structure Planning
- Operations Management
- Documentation Skills
- Inbound Customer Calls
- Financial Advisement
- Customer Relationship Management
- Opening Accounts
- Business Correspondence Writing
- Meeting Coordination
- Strategic Planning
- De-Escalation Techniques
- Empathy Development
- Family engagement
- HIPAA Requirements
Timeline
Claims Adjuster
State Farm Insurance
01.2024 - 08.2024
Administration Assistant
Fort Worth Housing Solutions
06.2023 - 01.2024
Everyday Banker
WELLS FARGO
11.2021 - 03.2023
Navigator
UNITED HEALTH CARE
06.2020 - 04.2021
Business&Mortgage processor
BANK OF AMERICA
10.2018 - 09.2019
Senior Financial Loan Advisor/Processor
BRIDGECREST
05.2017 - 10.2018
Sales Support Representative
AT&T WIRELESS
01.2015 - 09.2016
Customer Solutions Advocate
C SPIRE WIRELESS
05.2013 - 01.2015
RDA - Dental Assistant
Pure Dental Assistant Academy
Bachelor Of Science -
University of Southern Mississippi
Southwest Community College