Summary
Overview
Work History
Education
Skills
Timeline
Generic

Precyous Forrest

Grenada,MS

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.


Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

5
5
years of professional experience

Work History

Sales Manager

Walmart
04.2021 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Customer Service Representative

Teleperformance USA
02.2019 - 03.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

High School Diploma -

Winona Secondary School
Winona, MS
05.2018

Skills

  • Account Management
  • Order Management
  • Strategic Planning
  • Sales Tracking
  • Territory Sales Management
  • Sales Reporting
  • Proposal Development
  • Market Research
  • Performance Management
  • KPI Tracking
  • Business Planning
  • Vendor Management

Timeline

Sales Manager

Walmart
04.2021 - Current

Customer Service Representative

Teleperformance USA
02.2019 - 03.2022

High School Diploma -

Winona Secondary School

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Precyous Forrest