Preetham Vytla
Hyderabad,Telangana
Summary
Business Associate Professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
5
5
years of professional experience
Work History
Senior Business Associate
Accenture
Hyderabad
12.2021 - 12.2023
- Auditing a statistical sample of the user reports done by the agents and then reporting the results of the study
- Identify the agents failing to meet predefined quality standards and get the root cause summary
- Training new hires and certifying them
- Identifying the problem by doing RCA and implying a solution by conducting training or refresher sessions to the agents on workflow, process or policy.
Intern
Bytes solved intern bytes
Hyderabad, IN, Telangana
03.2019 - 07.2019
- Interacting with customers and understand their requirements, communicated to the respective team and stakeholders.
- Experienced Agile process.
- Gathered feedback from stakeholders and evaluating into the technical requirements.
Education
MBA - Marketing & Operations
Gitam Institute of Management
Vizag07-2020
BBA - Business Administration And Management
Westin College of Business
Vizayawada05-2017
Skills
- Good knowledge of Google products like Sheets, Docs, Slides along with MS Office (Word, Excel & PowerPoint)
- Oracle HCM Cloud Module
- Employment enhancement program by Entuze
- Afnam
- Web development through Al
Accomplishments
- Received Encore Awards (1x) and Brainiac awards (RnR) (2x)
- Multiple appreciations from management and stakeholders for the value delivered.
Timeline
Senior Business Associate
Accenture
12.2021 - 12.2023
Intern
Bytes solved intern bytes
03.2019 - 07.2019
MBA - Marketing & Operations
Gitam Institute of Management
BBA - Business Administration And Management
Westin College of Business
Similar Profiles
Mitesh Rao APPADOOMitesh Rao APPADOO
Category Manager - Technology (UK, IE and Africa) at AccentureCategory Manager - Technology (UK, IE and Africa) at Accenture
John Jethro E. GanzonJohn Jethro E. Ganzon
Cloud Infrastructure Team Lead at AccentureCloud Infrastructure Team Lead at Accenture
Prerana JadhavPrerana Jadhav
Software Development Senior Analyst at AccentureSoftware Development Senior Analyst at Accenture
Ritika RaoRitika Rao
Media and Graphic Design Analyst at AccentureMedia and Graphic Design Analyst at Accenture
KIRAN B YKIRAN B Y
Creative Producer & Production Lead (Kannada/Telugu) at Pocket FMCreative Producer & Production Lead (Kannada/Telugu) at Pocket FM