Preethi Athota
Frederick,Maryland
Summary
Eager to start my career as a Business Analyst, applying my skills in requirements gathering and documentation to deliver effective and efficient solutions for a dynamic organization.
Overview
2
2
years of professional experience
Work History
Retail Cashier
Kohl’s
01.2019 - 12.2019
- Interacted with customers as a part-time Beauty Advisor for Sephora, gathering feedback on products and services to inform business decisions and improve customer experience.
- Analyzed sales data to identify trends and opportunities for increasing sales in both seasonal and beauty product categories.
- Completed daily tasks efficiently, ensuring adherence to all applicable retail policies and procedures, contributing to smooth store operations.
- Assisted in managing inventory for the Sephora section, ensuring accurate stock levels and timely restocking of beauty products.
- Collaborated with team members to achieve sales targets and provided insights on customers preferences and effective sales strategies.
- Addressed and resolved customer inquiries and issues promptly, enhancing customer satisfaction and loyalty through effective problem-solving.
Retail Cashier
Boscov’s
04.2018 - 12.2018
- Interacted with customers to understand their needs and preferences, providing valuable feedback to management for product and service improvements.
- Analyzed daily sales data to identify trends and opportunities for increasing sales and improving customer experience in the furniture and bedding department.
- Completed daily tasks efficiently, ensuring adherence to all applicable retail policies and procedures, contributing to streamlined store operations.
- Assisted in inventory tracking and management, ensuring accurate stock levels and extremely merchandise restocking.
- Worked closely with team members to achieve sales targets, providing insights on customer preferences and sales strategies.
- Addressed and resolved customer issues promptly, using problem-solving skills to enhance customer satisfaction and retention.
Education
Bachelor of Science - Data Science
University of Maryland Global Campus
Adelphi, MD10.2023
Skills
- Tableau
- Power BI
- Microsoft Word
- Excel
- PowerPoint
Community Service
Day Break Adult Day Services Inc., Frederick, Maryland, 2019-02, 2019-12, Volunteered and assisted in activities with seniors, Socializing with seniors that had memory and health challenges
Clinical Research Education- NIH Courses
Introduction to the Principle and Practice of Clinical Research (NIH)
Timeline
Retail Cashier
Kohl’s
01.2019 - 12.2019
Retail Cashier
Boscov’s
04.2018 - 12.2018
Bachelor of Science - Data Science
University of Maryland Global Campus
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