PREM GURUNG
Doha
Summary
Customer Service Professional with strong ability to multi-task,
Prioritize, and manage time effectively. Interested in the position of Customer service representative, offering ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner
Overview
18
18
years of professional experience
Work History
CSA
QAS-INAD
06.2016 - Current
- ASSISTING INAD, DEPU, AND DEPA
- SENDING MAIL TO AIRLINES
- PREAPERING INAD, DEPU AND DEPA DOCUMENTS
CSA II
QAS
05.2016 - 06.2021
- ASSISTING PAX WITH REDUCED MOBILITY WCHR
- ASSISTING PAX WITH BUGGY SERVICES
GHA
QAS
10.2014 - 05.2016
- ASSISTING PAX WITH THEIR BAGGAGE
CSA
EMARAT
04.2006 - 02.2010
- ASSISTING CUSTOMER
- CASHER
- SHIFT LEADER
Education
High School Diploma -
PARASHAR HIGHER SECONDERY SCHOOL
NEPAL04.2006
Skills
- Effective Communication
- Leadership
- Problem-Solving
- Data Driven
- Ability to work under Pressure
- Interpersonal Skills
Languages
Nepali
First Language
English
Proficient
C2
Arabic
Intermediate
B1
Timeline
CSA
QAS-INAD
06.2016 - Current
CSA II
QAS
05.2016 - 06.2021
GHA
QAS
10.2014 - 05.2016
CSA
EMARAT
04.2006 - 02.2010
High School Diploma -
PARASHAR HIGHER SECONDERY SCHOOL
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