Prema Smith
Seattle
Summary
Launched a mental health app achieving 80% user satisfaction through UX research and Agile leadership. Currently contributing to Amazon's agentic AI autonomy initiatives, refining autonomous AI agents that orchestrate complex, multi-step tasks to enable scalable, real-world generative AI applications. Skilled in cross-functional collaboration and multimodal problem-solving (including audio/visual processing). Eager to bring a blend of product ownership, a human-in-the-loop lens, and hands-on agentic AI expertise to drive responsible, customer-focused product strategy at Microsoft.
Overview
8
8
years of professional experience
Work History
Agent AI Teacher
Amazon
Bellevue
01.2026 - Current
- Contribute to agentic AI autonomy for Nova by grading, reviewing, and refining agent outputs to enhance independent reasoning, multi-step planning, tool integration, and execution reliability.
- Onboard and mentor 5 new hires, guiding them through workflows, quality standards, disagreement mitigation, and agentic AI processes to accelerate ramp-up and team consistency.
- Engage senior stakeholders in large meetings by asking clarifying questions on metrics and goals, fostering clearer alignment and strategic focus for agentic AI efforts.
- Collaborate cross-functionally to maintain and evolve workflow standards, driving accountability for scalable, reliable agent development.
Product Manager | UX Researcher
Tranceformation.app
Seattle
01.2023 - 11.2025
- Launched a beta mobile app for mental health professionals, achieving 80% user satisfaction and 60% better task efficiency through hands-on usability research (interviews, annotated video feedback, and direct user input).
- Combined qualitative feedback from user sessions with quantitative data to reduce onboarding drop-off by 30%, then created and iterated on user-focused prototypes in Figma and GitHub that aligned with real needs and guidelines.
- Ran Agile sprints end-to-end with offshore teams—including daily standups, backlog prioritization, sprint reviews, and post-meeting note reviews—to keep the team aligned, clear blockers fast, and deliver consistently.
- Tracked team velocity sprint-over-sprint to understand our actual delivery capacity, set more realistic commitments, improve planning accuracy, and help the team maintain a sustainable pace.
- Acted as the main connection between stakeholders and engineering by capturing requirements, facilitating discussions, clarifying expectations, and keeping documentation clear and actionable throughout the build.
Producer | Multimedia Specialist
Self Employed
Seattle
01.2018 - 10.2025
- Directed and edited music videos (May 2025 - Oct 2025), to meet guidelines under tight deadlines, optimizing workflows with creative teams in ambiguous project scopes.
- Produced 200+ hours of podcast/video content for clients (e.g., ITHS, WSUS) from Jan 2018 to Jun 2023, boosting engagement by 25%.
- Managed budgets and timelines to ensure project deliverables met client expectations.
- Collaborated with directors, writers, designers, cinematographers, editors and other creatives throughout production process.
AI Tester - AI Conversational Stress-Testing
Aligner
Remote
03.2025 - 06.2025
- Designed and executed audio and visual based stress tests for AI speech and video comprehension, simulating realworld challenges to enhance model resilience and accuracy.
- Iterated testing and optimization processes, refining problem-solving approaches to improve multimodal data handling (text transcripts, images, videos) under ambiguous conditions.
Data Annotator
Audio Research Project
Seattle
08.2024 - 02.2025
- Digitized and annotated 1,000+ hours of archival audio using Excel, establishing a standardized system to ensure consistency and reduce retrieval times by 50%.
- Delivered detailed status reports to leadership, making logical decisions on ambiguous data to secure additional funding.
Assistant Researcher
University of Washington
Seattle
04.2019 - 05.2021
- Co-authored a peer-reviewed Sage Journals paper on intersection of digital and cultural heritage, collaborating with senior researchers to refine methodologies; cited 15 times.
- Analyzed 20+ qualitative sources to identify patterns, presenting weekly findings to shape research direction.
- Collaborated with senior researchers to refine methodologies and standardize research workflows, ensuring alignment with institutional objectives.
AI Web Scraping Agent Trainer
Personal Project
Remote
01.2025
- Built an AI agentic workflow to scrape web data, streamlining research processes for faster insights.
- Used Flowise AI, an open-source, no-code UI tool, for building custom LLM applications using its drag-and-drop interface.
Education
B.A - Anthropology & English
University of Washington
Seattle, WACSPO - Certified Scrum Product Owner
Scrum Alliance
Seattle, WACSM - Certified Scrum Master
Scrum Alliance
Seattle, WAIntroduction to AI Agents -
DAIR.AI
Seattle, WASkills
- Product Strategy & 0→1 Execution
- Agile & Scrum (Sprints, Standups, Velocity)
- User Research & Usability
- Stakeholder Alignment & Requirements
- Data Analysis & Metrics-Driven Prioritization
- Prototyping (Figma, GitHub)
- Agentic AI & Generative AI Exposure
- Data Quality & Consistency Oversight
- Team Leadership & Onboarding
- Cross-Functional Collaboration
Hobbies and Interests
- AI Agentic Workflows
- Mobile/Web Applications
- Lean Innovation
- Mental Health
- Sustainability
Timeline
Agent AI Teacher
Amazon
01.2026 - Current
AI Tester - AI Conversational Stress-Testing
Aligner
03.2025 - 06.2025
AI Web Scraping Agent Trainer
Personal Project
01.2025
Data Annotator
Audio Research Project
08.2024 - 02.2025
Product Manager | UX Researcher
Tranceformation.app
01.2023 - 11.2025
Assistant Researcher
University of Washington
04.2019 - 05.2021
Producer | Multimedia Specialist
Self Employed
01.2018 - 10.2025
B.A - Anthropology & English
University of Washington
CSPO - Certified Scrum Product Owner
Scrum Alliance
CSM - Certified Scrum Master
Scrum Alliance
Introduction to AI Agents -
DAIR.AI