Premiere Jones
Topeka
Summary
Results-driven professional adept at managing projects and fostering collaborative environments. Committed to optimizing processes and addressing team needs to ensure high morale and consistent achievement of objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
Topeka
01.2020 - Current
- Achieved and maintained Gold and Platinum status among Dashers through consistent high performance and dedication.
- Ensured accurate order handling and packaging before delivery.
- Updated customers on delivery status to enhance satisfaction and transparency.
- Resolved customer service complaints professionally to uphold trust and foster loyalty.
Assistant Unit Director
Kansas Neurological Institute
05.2024 - 12.2025
- Oversaw daily operations, streamlining processes to enhance productivity while maintaining compliance with regulatory standards.
- Enhanced team collaboration by implementing effective communication strategies and regular meetings.
- Facilitated interdepartmental communication to align goals and enhance collaboration.
- Addressed staff concerns and fulfilled needs to promote morale and improve job satisfaction.
- Conveyed a strong company image by engaging with customers in a friendly and informative manner.
Case Manager
Family Service and Guidance
10.2023 - 05.2024
- Monitored ongoing cases, adjusting strategies to align with clients' changing needs.
- Advocated for client rights with external agencies, ensuring equitable treatment throughout case management.
- Resolved client concerns and grievances promptly, enhancing overall client satisfaction.
- Delivered training sessions for new staff on best practices in case management and client engagement.
- Monitored case documentation for compliance with organizational standards and regulatory requirements.
Substitute Teacher
Washburn Rural USD 437
02.2022 - 12.2023
- Facilitated engaging classroom instruction across subjects, promoting active participation and interest in learning.
- Adapted lesson plans to effectively address diverse learning needs and maximize student understanding.
- Managed classroom behavior to create a positive learning environment for all students.
- Developed strong relationships with students, fostering trust and enhancing communication for better classroom dynamics.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Provided support during standardized testing, ensuring compliance with district regulations.
Career Specialist at Topeka High School
JAG-K
12.2022 - 09.2023
- Developed individualized career plans for students, aligning goals with resources to improve student engagement and success.
- Facilitated workshops on resume writing and interview techniques to enhance job readiness.
- Provided personalized coaching and support during job placement processes, fostering student confidence.
- Streamlined the job search process for clients through targeted networking strategies and resume refinement.
- Implemented tracking systems to monitor student progress and outcomes, providing data to refine support services.
- Led outreach initiatives that raised awareness of career services, resulting in increased student participation.
- Mentored junior staff in best practices for student engagement and program delivery.
Site Coordinator
Boys and Girls Club
09.2020 - 03.2022
- Coordinated daily program activities to boost youth engagement and participation.
- Collaborated with staff to create safe, supportive environments for all members.
- Evaluated program effectiveness through feedback and adjusted strategies accordingly.
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Enforced safety guidelines and promptly addressed hazards, ensuring a safe and productive work environment.
Event Staff
Kansas State University Athletics
10.2019 - 05.2021
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Responded to attendee inquiries, resolving issues and ensuring a positive event experience.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Collaborated with team members to streamline event operations, enhancing overall workflow.
- Implemented feedback mechanisms to gather insights for improving future event planning and execution.
- Developed training materials to standardize operational practices across the event staff team.
Front and Back of House
Derby Dining Center
Manhattan
04.2018 - 05.2021
- Enhanced guest experiences by accommodating special dietary needs and requests.
- Monitored quality, tracked inventory, and rotated stock to ensure freshness of food and ingredients.
- Maintained clean, sanitary workspace to ensure compliance with health and safety regulations.
Cook
Chick-fil-A
06.2018 - 02.2019
- Prepared food items, ensuring adherence to standardized recipes and safety guidelines to maintain quality.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Trained new team members on cooking techniques and kitchen protocols, enhancing team efficiency and consistency.
- Collaborated with team to develop menu items based on customer preferences, increasing customer satisfaction.
Education
Bachelor of Science - Education Studies, Minor in leadership studies, Minor in pre-Law
Kansas State University
Manhattan, KS08-2021
Skills
- Route optimization
- Customer service
- Time management
- Problem solving
- Delivery planning
- Logistics coordination
- Issue resolution
- Traffic safety
- Team collaboration
- Client engagement
- Operational leadership
- Onboarding support
Extracurricular Activities
Call Me Mister-Vice President Founding member of Kansas State University branch An education program that recruits Men of Color to teach in schools across the Nation. Call Me Mister-Vice President Founding member of Kansas State University branch An education program that recruits Men of Color to teach in schools across the Nation.
Awards
College Of Education Outstanding Student - 2021
Affiliations
- Basketball, Coaching Youth Sports Teams, Volunteered and Mentored Formerly Incarcerated individuals, Younglife, and Harvesters.
Certification
- School Age Program Director
Timeline
Assistant Unit Director
Kansas Neurological Institute
05.2024 - 12.2025
Case Manager
Family Service and Guidance
10.2023 - 05.2024
Career Specialist at Topeka High School
JAG-K
12.2022 - 09.2023
Substitute Teacher
Washburn Rural USD 437
02.2022 - 12.2023
Site Coordinator
Boys and Girls Club
09.2020 - 03.2022
Delivery Driver
DoorDash
01.2020 - Current
Event Staff
Kansas State University Athletics
10.2019 - 05.2021
Cook
Chick-fil-A
06.2018 - 02.2019
Front and Back of House
Derby Dining Center
04.2018 - 05.2021
Bachelor of Science - Education Studies, Minor in leadership studies, Minor in pre-Law
Kansas State University