PRERNA

Wetaskiwin

Summary

Dedicated Customer Service Professional with extensive experience in food service. Expertise in customer assistance, transaction handling, and food preparation. Strong interpersonal and communication skills foster effective teamwork in fast-paced environments. Focused on enhancing service delivery and supporting smooth business operations.

Overview

years of professional experience

Certification

Work History

Team Member / Cashier

KFC

Mississauga

01.2025 - Current

Take customer orders accurately and process payments using POS systems.
Greeted customers, fostering a welcoming atmosphere to enhance dining experience.
Assist in preparing menu items while following company standards.
Restocked supplies and maintained cleanliness of workstations and dining areas to uphold company standards.
Supported team members during busy hours, contributing to seamless service delivery.
Follow food safety and sanitation guidelines at all times.

Customer Service Associate

Domino's Pizza

Mississauga

01.2024 - 12.2024

Facilitated customer orders in-person, via phone, and online to enhance service experience.
Handled customer inquiries and resolved concerns professionally.
Resolved customer inquiries and concerns with professionalism to ensure satisfaction.
Prepared food items according to company procedures and quality standards.
Maintained a clean and organized restaurant environment.
Collaborated with staff to streamline order preparation and delivery process.

Education

Diploma - Public Relations

St. Clair College - Ace Acumen Campus

Toronto, ON

Skills

Point-of-Sale (POS) Systems
Cash Handling
Food Preparation
Food Safety Practices
Customer Relations
Attention to Detail

Multitasking
Time Management
Dependability
Teamwork
Verbal Communication
Problem Solving