Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Prerna Singh

Weston,India

Summary

Dynamic and results-driven professional dedicated to achieving excellence in performance and customer satisfaction. Proven leadership abilities combined with a strong focus on motivating teams to exceed expectations while ensuring compliance with regulatory guidelines. Expertise in quality assurance complemented by a commitment to training initiatives that foster growth and development. Skilled in building productive relationships, resolving complex issues, and cultivating customer loyalty through exceptional service.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

CABIN EXECUTIVE

AIR INDIA
Gurugram, India
05.2018 - 12.2024
  • Managed supervisory responsibilities for flights on designated international paths.
  • Maintain highest safety standards on Boeing 777 and 787 following DGCA guidelines.
  • Carrying out high service standards on board as per Tata Air India Service procedures
  • Provided leadership, direction, coaching, mentoring, and feedback to crew members on board.
  • Handle challenging Medical situations and resolve them successfully.
  • Address several guest compliance on board and reporting them to the company.

Education

PGD - Business Management in Human Resource Development

Symbiosis Centre For Distant Learning Institute
Pune, Maharashtra
06-2010

Bachelor of Science (B.S.) - Hotel Management and Catering Technology

Indira Gandhi National Open University
New Delhi, Delhi
05-2004

Associate of Science - Business Administration

Miami Dade College
Miami, FL
04-2027

Skills

  • Human Resources
  • Workflow Planning
  • Staff Development
  • Interpersonal Skills
  • Staff Motivation
  • Conflict Resolution
  • Employee Development
  • Staff Training
  • Customer Retention
  • Customer-Oriented
  • Team Player
  • Team Leadership
  • Time Management
  • Teamwork and Collaboration
  • Interpersonal skills
  • Executive support
  • Customer-oriented

Certification

Product Management from coursera

Interests

Travelling and hiking,

  • Passionate about balancing physical health with mental and emotional wellness
  • Swimming
  • Backpacking and Hiking
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Documenting and sharing travel experiences

Timeline

CABIN EXECUTIVE

AIR INDIA
05.2018 - 12.2024

Bachelor of Science (B.S.) - Hotel Management and Catering Technology

Indira Gandhi National Open University

PGD - Business Management in Human Resource Development

Symbiosis Centre For Distant Learning Institute

Associate of Science - Business Administration

Miami Dade College