
Versatile professional skilled in administrative support and financial management. Experienced in maintaining accurate records, processing payments, and handling customer inquiries in a variety of settings. Proven ability to facilitate smooth operations and compliance with regulatory standards while fostering positive interactions.
• Provide administrative and financial support for daily office operations in a higher education environment
• Process payments, assist with account inquiries, and maintain accurate financial documentation
• Maintain confidential student and financial records in compliance with institutional and federal regulations
• Assist with receipting, deposits, and tracking of incoming funds
• Answer and route multi-line phone calls while providing professional customer service
• Perform data entry and maintain spreadsheets for financial tracking and reporting
• Coordinate office communications, emails, and inter
• Managed front desk operations and member check-ins
• Answered phone calls and responded to customer inquiries
• Handled cash transactions and balanced drawers with accuracy
• Processed membership updates, cancellations, and account changes
• Maintained organized records and tracked inventory
• Provided customer service in high-volume environment
• Processed payments using POS system
• Maintained organized workspace and assisted with inventory
• Coordinated event bookings and communicated details via phone and email
Administrative Support
Financial Processing & Receipting
Account Reconciliation
Federal Regulation Compliance (Higher Education)
Confidential Records Management
Microsoft Office Suite
Data Entry & Reporting
Multi-line Phone Systems
Cash Handling
Customer Service
Office Coordination
Written & Verbal Communication