Presley Covert
Gordonsville,TN
Summary
Dynamic professional with experience in hospitality, skilled in fostering teamwork and effective communication. Proven ability to enhance customer experiences through attentive service and collaboration, contributing to improved workflow and satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
7Brew
Cookeville, TN
09.2025 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Operated espresso machines and maintained cleanliness of workstations.
- Assisted in training new baristas on coffee preparation techniques.
- Developed customer relationships to enhance service experience and retention.
- Implemented efficient workflow processes to improve order turnaround time.
- Resolved customer complaints effectively, maintaining satisfaction standards.
- Collaborated with team members to create seasonal beverage specials, boosting sales engagement.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Private Nanny
N/A
Gordonsville, TN
09.2025 - 02.2026
- Provided personalized care and supervision to children, ensuring safety and well-being.
- Developed and implemented engaging educational activities tailored to children's interests and developmental needs.
- Coordinated daily routines including meals, playtime, and rest periods for optimal structure and stability.
- Communicated effectively with parents regarding children's progress, behavior, and any concerns observed.
Host
Texas Roadhouse
Farmington, NM
11.2022 - 08.2025
- Greeted and escorted guests to tables, ensuring a welcoming dining experience.
- Managed reservation systems, optimizing table turnover and guest flow.
- Collaborated with servers and kitchen staff to ensure timely service delivery.
- Handled customer inquiries and complaints, providing effective solutions to enhance satisfaction.
- Trained new hosts on best practices for guest interactions and operational procedures.
- Maintained cleanliness and organization of the host stand area for efficient operations.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma -
Piedra Vista High School
Farmington, NMSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Excellent memory
- POS systems
- Hospitality service expertise
Timeline
Barista
7Brew
09.2025 - Current
Private Nanny
N/A
09.2025 - 02.2026
Host
Texas Roadhouse
11.2022 - 08.2025
High School Diploma -
Piedra Vista High School