Presley Dodd
West Frankfort,IL
Summary
Adept at fostering positive environments and enhancing workplace efficiency, I excelled in roles at Burgs Hair Parlor and Gambit Coffee Bar, demonstrating exceptional time management and teamwork skills. My proactive approach and attention to detail resulted in improved operational flow and customer satisfaction, underscoring my ability to master product and service knowledge swiftly.
Overview
2
2
years of professional experience
Work History
Assistant
Burgs Hair Parlor
2023.11 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Barista
Gambit Coffee Bar
2022.11 - 2024.07
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
High School Diploma -
Frankfort Community High School
West Frankfort, IL05.2024
Skills
- Fast Learner
- Time Management
- Organizational Skills
- Active Listening
- Professional and mature
- Workload Management
- Product and service knowledge
- Attention to Detail
- Multitasking
- Teamwork and Collaboration
Timeline
Assistant
Burgs Hair Parlor
2023.11 - Current
Barista
Gambit Coffee Bar
2022.11 - 2024.07
High School Diploma -
Frankfort Community High School
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