Presley Duckworth
Citrus Heights,CA
Summary
At Raley’s, I excelled in enhancing customer satisfaction and store efficiency, demonstrating strong teamwork and a robust work ethic. Leveraging skills in merchandising and empathy, I played a key role in streamlining service during peak times and significantly boosting loyalty program memberships, showcasing my commitment to superior customer service and operational excellence.
Overview
1
1
year of professional experience
Work History
Front End Courtesy Clerk
Raley’s
Citrus Heights, CA
07.2023 - Current
- Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Restocked and organized merchandise in front lanes.
- Returned unwanted items to correct store locations and restocked shelves.
- Enhanced customer satisfaction by efficiently bagging groceries and offering assistance with loading items into vehicles.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.
- Facilitated smooth transitions between cashier shifts by replenishing supplies at stations as necessary throughout the day.
- Assisted in maintaining store safety by promptly addressing spills or other hazards, keeping aisles clear for customer traffic.
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Collaborated with team members to provide seamless service during high-traffic periods, facilitating faster checkouts for customers.
Education
Neurobiology, Physiology, And Behavior
University of California, Davis
DavisMesa Verde High School
Citrus Heights, CA05.2024
Skills
Merchandising understanding
Patience and Empathy
Workplace Safety
Cleanliness and hygiene
Stocking shelves
Teamwork and Collaboration
Complaint Handling
Positive Attitude
Strong Work Ethic
Customer Service
Timeline
Front End Courtesy Clerk
Raley’s
07.2023 - Current
Neurobiology, Physiology, And Behavior
University of California, Davis
Mesa Verde High School