Presley Gazzola
Shorewood,IL
Summary
Dedicated team member with a strong focus on customer service and team collaboration. Proven ability to resolve inquiries effectively, ensuring high satisfaction and quality service. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Detail-oriented professional with a solid background in inventory management and quality assurance. Recognized for strong communication skills and the ability to enhance customer experiences through effective problem resolution.
Overview
4
4
years of professional experience
Work History
Team Member
Benzine Design
Plainfield, Illinois
08.2024 - Current
- Assisted in inventory management and restocking supplies as needed.
- Delivered excellent customer service by addressing inquiries and resolving issues.
- Participated in team meetings to discuss workflow improvements and safety practices.
- Prepared product displays to enhance customer engagement and promote sales.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Rotated through series of different stations based on team needs.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Selected and packed orders accurately for timely shipment.
- Inspected incoming shipments for quality and accuracy.
Shift Leader
Goofee Gs
Crest Hill, Illinois
04.2023 - 08.2024
- Supervised daily operations to ensure efficient workflow and team collaboration.
- Resolved customer inquiries and complaints to enhance service quality.
- Assisted in training new employees on shift operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Key Holder
Plato's Closet
Crest Hill, Illinois
01.2022 - 10.2022
- Maintained store organization by restocking merchandise and arranging displays.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Verified accuracy of register tills at beginning and end of shift.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Assisted customers in sales of clothes and providing them information on how the transactions works
- Created photos and videos for social media page
Education
High School Diploma -
Plainfield Central Highschool
Plainfield, IL05-2021
Skills
- Inventory management
- Customer service
- Cash handling
- Visual merchandising
- Team collaboration
- Quality assurance
- Communication skills
- Attention to detail
- Safety
- Decision-making capacity
- Lift 50 pounds
- Willingness to learn
- Quality inspections
- Leadership qualities
- Order preparation
- Materials staging
- POS systems
- Organizing work stations
- Positive attitude
- Creativity and innovation
- Upselling techniques
Timeline
Team Member
Benzine Design
08.2024 - Current
Shift Leader
Goofee Gs
04.2023 - 08.2024
Key Holder
Plato's Closet
01.2022 - 10.2022
High School Diploma -
Plainfield Central Highschool