Presley Henricks
Killeen,TX
Summary
PROFESSIONAL SUMMARY- Dedicated information technology professional and rational correctional supervisor experienced in operating and maintaining networks and maximum security institutions. Established administrative skills and project management experience. Trained, supervised, and supported a variety of team members to accomplish an objective. Cross trained in diverse career fields ranging from information technology to operations supervisor. Recognized leader through vast training and career opportunities. Committed to maintaining ethical and moral standards while supervising and monitoring staff and offenders. Familiar with mental health and behavioral disorders. Focused and detail-oriented with comprehensive weapons training. Adept at remaining on high alert at all times and managing security risks.
Overview
12
12
years of professional experience
Work History
Correctional Sergeant
Texas Department Of Criminal Justice
06.2022 - Current
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Monitored and confirmed compliance with safety standards and regulations.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Completed daily work report sheets and delegated tasks to employees.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
Clerk
United States Post Office
01.2022 - 05.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Correctional Officer
Texas Department Of Criminal Justice
10.2019 - 01.2022
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Searched building and grounds, living quarters, and work areas for contraband.
Director of Training
U.S. Army
07.2017 - 06.2018
- Created and supervised training schedules
- Enrolled colleagues in classes to help progress careers
- Ensured compliance with mandated training
- Compiled, organized, and evaluated statistics to report to different tiers of Chief Operating Officers
Networking Administrator
U.S. Army
04.2014 - 07.2017
- Supervised, installed, operated and performed field level maintenance on ip based high speed electronic nodal systems, integrated network control centers, network management facilities, associated multiplexing, and transit cased subscriber interfaced equipment
- Lead and supervised teams of communication specialists who provided technical support to different organizations
- Developed standard operations manual to provide a structured efficient way to complete tasks and objectives
- Collaborated with a variety of department leads to plan and implement policies to support daily operations
Design, and Layout Technician
Adobe Creative Suite
01.2012 - 01.2013
- Assisted with development, design, and production of two local publications, each year long projects
- Designed graphics, layouts, and content for multi-media use
- Served as Department Head and Spokesperson for the Media Department
Education
Bachelor of Science - Business Management
Colorado State University
Bachelor of Science - Business Management
University of Mary Hardin- Baylor
Bachelor of Science - Business Management
Central Texas College
General Dynamics, Technical Certificate 2015- 2016 Interconnecting Networking Devices 1 (Cisco Certified Entry Networking Technician) Information Technology Fundamentals Information Technology and Cisco Routing General Dynamics, Technical Certificate - undefined
2015
High School Diploma - undefined
Morenci Area High school
Morenci, Michigan2013
Skills
- Counseling Techniques
- Commercial Property
- Records Maintenance
- Asset Protection
- Job Assignments
- Daily Logs
- Officer Training
- Emergency Situations
- Inmate Transport
- Active Listening
- Operational Efficiency
- Physical Restraint
- Event Surveillance
- Offender Escort
- Detail Management
- Staff Supervision
- Equipment Inspection
- Behavior Management Systems
- Situational Awareness
- Security Procedures
- Team Meetings
- Anger Management
- Inmate Interviews
- Professional Development
- Security Monitoring
- Effective Working Relationships
- Rule Enforcement
- Administration
- Forklift Operation
- Shipment Palletization
- Warehouse Organization
- Operations Support
- Warehouse Operations
- Loading and Unloading
- Shipping and Receiving
Accomplishments
- Equipment Studied: Encryption Key Loaders, Cisco T1 Routers, Cisco T2 Routers, Cisco T2 Switches, ASA Firewalls (Adaptive Security Appliance), KVM (Keyboard Video Mouse), GPS, Antivirus Servers, CDIM (Conditioned Di-phase Modem), CSU/DSU (Channel Service Unit/Data Service Unit), SNMPC (Simple Network Management Protocol Console), Flexmux, Fiber Optic Modems, Cisco Call Manager and Analog Voice Gateways, Redcom Slice PBX Equipment, Promina NX1000, Encryption Equipment, and Citrix WANscaler
- Equal Opportunity
- Sexual Harassment and Sexual Response Prevention
- Suicide Awareness
- Information Security
Timeline
Correctional Sergeant
Texas Department Of Criminal Justice
06.2022 - Current
Clerk
United States Post Office
01.2022 - 05.2022
Correctional Officer
Texas Department Of Criminal Justice
10.2019 - 01.2022
Director of Training
U.S. Army
07.2017 - 06.2018
Networking Administrator
U.S. Army
04.2014 - 07.2017
Design, and Layout Technician
Adobe Creative Suite
01.2012 - 01.2013
Bachelor of Science - Business Management
Colorado State University
Bachelor of Science - Business Management
University of Mary Hardin- Baylor
Bachelor of Science - Business Management
Central Texas College
General Dynamics, Technical Certificate 2015- 2016 Interconnecting Networking Devices 1 (Cisco Certified Entry Networking Technician) Information Technology Fundamentals Information Technology and Cisco Routing General Dynamics, Technical Certificate - undefined
High School Diploma - undefined
Morenci Area High school
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