Presley Jones
Murfreesboro,NC
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Great customer service and easy to work with clients. Good skills in sales and promoting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server, Bartender, Event Help
Riverbend Country Club
09.2020 - 10.2022
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Generated higher ticket averages by training employees on suggestive up-selling techniques.
- Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Server
Jim N Nicks Bar-B-Q
07.2019 - 10.2020
- Cultivated warm relationships with regular customers.
Paralegal
Parkerson Santel
01.2019 - 06.2019
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Researched state statutes, decisions, legal articles, codes and documents.
- Communicated with outside vendors on behalf of attorneys and legal departments.
- Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
Server Shift Leader
Taco Garage
09.2018 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
ProShop Manager
Champions Run Golf Course
04.2016 - 11.2018
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Esthetician License - Esthetics
Paul Mitchell - Murfreesboro
Murfreesboro, TN03.2023
Associate of Science - Computer Aided Design Techology
Tennessee College of Applied Technology - Murfreesboro
Murfreesboro, TN12.2021
Skills
- Client Intakes
- Customer Consultations
- Product Promotion
- Schedule Management
- Skin Rejuvenation
- Skin Tightening Techniques
- Facial Massages
- Spa Retail Sales
- Skincare Services
- Guest Services Expertise
- Hair Removal
- Facial Masks
- Chemical Peel Application
- Outstanding Client Care
- Flexible and Adaptable
- Self-Motivated
- Active Listening
- First Aid/CPR
- Critical Thinking
- Problem-Solving
- Teambuildingt
- Excellent Communication
Certification
- Licensed Dietary Nutritionist
Timeline
Server, Bartender, Event Help
Riverbend Country Club
09.2020 - 10.2022
Server
Jim N Nicks Bar-B-Q
07.2019 - 10.2020
Paralegal
Parkerson Santel
01.2019 - 06.2019
Server Shift Leader
Taco Garage
09.2018 - 01.2019
ProShop Manager
Champions Run Golf Course
04.2016 - 11.2018
Esthetician License - Esthetics
Paul Mitchell - Murfreesboro
Associate of Science - Computer Aided Design Techology
Tennessee College of Applied Technology - Murfreesboro
- Licensed Dietary Nutritionist
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