Presley Shilkitus
Tampa
Summary
Sales associate with expertise in customer communication and relationship selling, adept at multitasking in dynamic settings to improve customer experiences and resolve inquiries efficiently. Proven track record in managing inventory and providing product recommendations to drive sales growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
Happy Everything – Tampa Flagship
Tampa
08.2025 - Current
- Coordinated daily tasks and store needs through clear communication with team members
- Recommend products based on customer needs, events, or seasonal demand
- Managed customer subscriptions and notifications to enhance engagement with promotions and sales
- Work collaboratively with coworkers to maintain an organized, inviting space
- Managed inventory levels and organized merchandise on the sales floor.
- Resolved customer inquiries and issues promptly to ensure satisfaction and loyalty
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Answered incoming telephone calls to provide store, products, and services information.
Front Desk Representative
South Beach Tanning Company
St Petersburg
02.2024 - 05.2025
- Greeted and welcomed clients, fostering a positive first impression and enhancing customer satisfaction.
- Answered phone calls and addressed customer inquiries promptly.
- Managed appointment schedules, ensuring optimal utilization of time slots and efficient service delivery.
- Maintained cleanliness and organization of front desk area, contributing to a welcoming environment for clients.
- Collaborated with team members to enhance customer experience.
- Completed daily shift reports detailing any issues or incidents that occurred during the shift.
- Operated independently during solo shifts, handling customer service, scheduling, and daily operations
- Communicated effectively with management and other store locations to resolve issues quickly
Education
Bachelor of Arts - Political Science And Government
University of South Florida
Tampa, FL05-2028
Skills
- Customer Communication & Hospitality
- Guest Greeting & First-Impression Service
- Relationship selling
- Product recommendations
- Cash handling
- Inventory tracking
- Phone Etiquette & Call Management
- Multitasking in Fast-Paced Environments
- Conflict Resolution & Problem Solving
- Team Communication & Coordination
- Independent Work & Time Management
- Personable demeanor
Timeline
Sales Associate
Happy Everything – Tampa Flagship
08.2025 - Current
Front Desk Representative
South Beach Tanning Company
02.2024 - 05.2025
Bachelor of Arts - Political Science And Government
University of South Florida