Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Prestan Gonzales

Prestan Gonzales

San Antonio,TX

Summary

Dynamic Coach at Great Clips with a proven track record of building lasting client relationships and achieving high customer satisfaction. Expert in hair coloring and extensions, complemented by strong mentoring skills. Consistently recognized for delivering exceptional results and maintaining a loyal client base through precise styling and personalized service.


Overview

2
2
years of professional experience

Work History

Coach

Great Clips
01.2023 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Resolved guest complaints about service or style.
  • Consistently received positive performance reviews from guests.
  • Counted and documented opening and closing cash amounts daily.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Distributed business cards outside of salon to generate new business.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Completed full and partial shaves with clippers and standard and straight razors.
  • Maintained regular client list and successfully handled walk-in customers.
  • Recorded weekly supply and inventory needs and made regular orders for replenishment.
  • Managed shop administration with attention to detail, including scheduling, ordering and customer service.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Completed quality haircuts and styling for men, women and children.

Education

No Degree - Licensed Barber

Alamo Barber College
San Antonio, TX
11-2022

High School Diploma -

AIM High School
Odessa, TX
05-2003

Skills

  • Team collaboration
  • Networking expertise
  • Mentoring and training
  • Product knowledge
  • Highly motivated self-starter
  • Hair coloring
  • Hair extensions

Accomplishments

In my short time at Great Clips, I achieved several milestones. I was given the responsibility of Store Event Planner where it was my job to celebrate staff achievement, birthdays, and decorate the store for the season. I was also made Product lead because of my leadership in product sales for the company. I was tasked with boosting my stores product performance and inventory. Additionally, I was promoted to Coach. I was responsible for training and mentoring new additions to the Great Clips family. I also took it upon myself to fix my locations Google reviews from 3.4 up to a 4.5.

Languages

Spanish
Native or Bilingual

Timeline

Coach

Great Clips
01.2023 - Current

No Degree - Licensed Barber

Alamo Barber College

High School Diploma -

AIM High School
Prestan Gonzales
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