Preston Bonghan
Roseville,MN
Summary
Dynamic Guest Advocate at Target with exceptional communication skills and a proven track record in enhancing guest satisfaction. Expert in financial transactions and complaint handling, I trained new staff and built strong relationships, ensuring a welcoming environment that increased customer loyalty. Committed to delivering personalized service under pressure.
Overview
2027
2027
years of professional experience
Work History
Guest Advocate
Target
Roseville, MN
2024 - Current
- Assisted customers with product selection and provided tailored recommendations.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer inquiries and issues efficiently to enhance satisfaction.
- Trained new staff on customer service practices and store policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Education
High School Diploma -
Connections Academy
Saint Paul, MN06.2025
Skills
Exceptional communication
Stress tolerance
Guest relations
Complaint handling
Flexible schedule
Financial transactions
Teamwork and collaboration
Sales transactions
Calm and professional under pressure
Relationship building
Timeline
Guest Advocate
Target
2024 - Current
High School Diploma -
Connections Academy