Preston Dech
Fogelsville,PA
Summary
Driven by results, I excelled at Allied Universal Security Services, mastering de-escalation strategies and team management. My proactive approach boosted customer satisfaction and streamlined operations, showcasing my ability to balance workload effectively. Skilled in ground patrol and employee motivation, I significantly contributed to safety and operational efficiency.
Overview
2
2
years of professional experience
Work History
Public Safety Officer
Allied Universal Security Services
07.2024 - Current
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Patrolled assigned areas on foot, horseback or by vehicle.
- Prepared reports on public safety activities and initiatives, contributing to decision-making processes for resource allocation and strategic planning.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
Crew Member Team Leader
Burger King
08.2022 - 06.2024
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
Education
Associate of Science - Computer Science
Lehigh Carbon Community College
Schnecksville, PA05.2025
Skills
- Ground Patrol
- De-escalation Strategies
- Report Preparation
- Team Management
- Employee Motivation
- Workload balancing
- Sales and Marketing
Timeline
Public Safety Officer
Allied Universal Security Services
07.2024 - Current
Crew Member Team Leader
Burger King
08.2022 - 06.2024
Associate of Science - Computer Science
Lehigh Carbon Community College
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