Preston Henry
Raleigh
Summary
- Detail-oriented professional with strong skills in merchandise handling and stock replenishment. Committed to enhancing customer satisfaction through efficient operations and collaboration.
- Developed skills in high-paced, team-oriented environment, seeking to transition into new field. Expertise in inventory management and efficient stock handling, ensuring operational flow and accuracy. Ready to leverage organizational and problem-solving skills in new, challenging role.
- Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Overnight Stocker and Receiver
Wegmans Family Food Markets
Raleigh, NC
03.2025 - Current
- Stocked shelves efficiently to maintain product availability and enhance customer experience.
- Organized merchandise in compliance with Wegmans' standards for cleanliness and presentation.
- Assisted in receiving shipments, verifying accuracy of deliveries against packing lists.
- Collaborated with team members to optimize stock rotation and minimize product spoilage.
- Maintained inventory levels through regular monitoring and restocking of high-demand items.
- Adhered to safety protocols while handling products, ensuring a safe shopping environment for customers.
Customer Service Representative
Wegmans Family Food Markets
Columbia, MD
01.2024 - 03.2025
- Assisted customers with product inquiries and resolved issues efficiently.
- Managed cash register operations, ensuring accuracy in transactions.
- Collaborated with team members to maintain store cleanliness and organization.
- Educated customers on promotions and loyalty programs to enhance satisfaction.
- Processed returns and exchanges, adhering to company policies for customer service excellence.
- Trained new employees on customer service protocols and operational procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
Giant Food Stores
Ellicott City, MD
01.2023 - 01.2024
- Processed customer transactions efficiently and accurately, ensuring a positive shopping experience.
- Managed cash register operations, maintaining accurate cash drawers throughout shifts.
- Assisted customers with product inquiries, providing knowledgeable and friendly service.
- Handled returns and exchanges, resolving customer issues to satisfaction.
- Trained new cashiers on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Criminal Justice
North Carolina Central University
Durham, NC04-2028
Skills
- Merchandise handling
- Stock replenishment
- Order picking
- Shipping and receiving
- Shelf stocking
- Loading and unloading
- Warehouse safety
- Pallet jack operation
- Stockroom organization
- Punctual and reliable
- Time management
- Attention to detail
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Overnight Stocker and Receiver
Wegmans Family Food Markets
03.2025 - Current
Customer Service Representative
Wegmans Family Food Markets
01.2024 - 03.2025
Cashier
Giant Food Stores
01.2023 - 01.2024
Bachelor of Arts - Criminal Justice
North Carolina Central University