Preston Hood
Trinity,AL
Summary
Dynamic professional with a proven track record in customer relationship building and upselling, honed at Blue Dolphin Pools & Spas. Expert in leveraging interpersonal communication skills and sales strategies to exceed customer expectations and achieve sales targets. Demonstrated ability to solve problems quickly, enhancing customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Salesman
Blue Dolphin Pools & Spas
06.2023 - Current
- Promoted and up-sold products and services to meet needs of customers.
- Delivered spas with great care to customers.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Recorded accurate and efficient records in customer database.
Pharmacy Technician
Trinity Discount Drugs
08.2022 - 07.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
Online Personal Shopper
Walmart
08.2021 - 11.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
Education
Bachelor of Science - Accounting
Athens State University
Athens, AL05-2026
Associate of Applied Science - Accounting
Calhoun Community College
Athens, AL12-2024
High School Diploma -
East Lawrence High School
Trinity, AL05-2022
Skills
- Sales and marketing strategies
- Customer relationship building
- Upselling and cross selling
- Time management
- Interpersonal communication skills
- Product and service knowledge
Timeline
Salesman
Blue Dolphin Pools & Spas
06.2023 - Current
Pharmacy Technician
Trinity Discount Drugs
08.2022 - 07.2023
Online Personal Shopper
Walmart
08.2021 - 11.2021
Bachelor of Science - Accounting
Athens State University
Associate of Applied Science - Accounting
Calhoun Community College
High School Diploma -
East Lawrence High School
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